Medical Assistant

Responsibilities

• Answer incoming phone calls promptly and professionally, routing calls to the appropriate staff and providing clear information to patients.
• Schedule and confirm patient appointments accurately, ensuring that appointment times and details align with provider availability.
• Perform data entry tasks, including updating patient information, recording appointment details, and maintaining accurate records in practice systems.
• Provide friendly, responsive customer service to patients, visitors, and healthcare providers, addressing questions and concerns in a helpful manner.
• Offer administrative support to clinical and office staff, assisting with daily office operations as needed.
• Collaborate with team members to ensure a smooth patient flow and a positive experience throughout the visit.
• Follow office procedures and guidelines to maintain confidentiality and support efficient practice operations.

Essential Skills

• Proven ability to answer and manage phone calls in a professional and courteous manner.
• Experience scheduling appointments and coordinating calendars in a medical or administrative setting.
• Strong data entry skills with attention to accuracy and detail.
• Customer service experience, with the ability to communicate clearly and respectfully with patients and colleagues.
• Demonstrated ability to work effectively as a team player in a busy office environment.

Additional Skills & Qualifications

• Previous administrative support experience in a healthcare or medical office environment is beneficial.
• Familiarity with basic office procedures and patient-facing communication is an advantage.

Work Environment

• Based in a medical office with openings in cardiology and obstetrics departments.
• Monday through Friday schedule, from 8:00 a.m. to 5:00 p.m.
• Professional, patient-focused, and collaborative environment.

Job Type & Location

• This is a Contract to Hire position based out of Greenwich, CT.

Pay And Benefits

• The pay range for this position is $20.00 - $23.00/hr.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Actalent

• Actalent is a global leader in engineering and sciences services and talent solutions.
• We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market.
• The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.