Medical Assistant

About the role

Accelerated Urgent Care is a fast-growing company that has been recognized as Kern County’s Top Urgent Care center six years in a row. We are dedicated to fostering a supportive environment where our team members can develop their careers. Our core values include Friendliness, Competence, Respect, Teamwork, Compassion, Hard work, Integrity, Humility, and Dedication.

Responsibilities

• Ask questions to collect background stories and leave notes for providers
• Review health summaries with patients and ensure accuracy
• Take patient vitals and record them
• Close the loop and ensure all follow-ups are handled according to clinical processes and in a timely manner
• Confirm patients' current pharmacy preferences and update in Experity
• Process Rx orders and lab/imaging orders
• Document every interaction appropriately and timely
• Assist in managing patient flow and supporting in-clinic providers during exams and procedures
• Chaperone for patient exams
• Adhere to sterile techniques and process specimens appropriately
• Set up exam rooms with the correct instruments before patient rooming
• Work collaboratively with fellow MAs, front office staff, and NPs/MDs to ensure proper clinic flow
• Leverage providers to review labs and deliver results to patients
• Maintain the order and cleanliness of the clinic

Requirements

• Medical Assistant Diploma from an accredited school/program
• Excellent customer service skills
• High school diploma or GED required
• Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience in a medical receptionist/customer service role
• Knowledge of multi-line phone systems
• Proficient in computers and relevant software applications and practice management technology including electronic recordkeeping
• Knowledge of customer service principles and practices
• Demonstrated initiative and strong organizational skills
• Exceptional interpersonal communication skills with a positive tone and welcoming body language
• Ability to work independently on assigned tasks as well as to accept direction on given assignments
• Deals with confidential information and/or issues using discretion and judgment

Preferred Experience

• 2 years of experience as a medical assistant
• Confidence with blood draws
• Previous experience with COVID testing