Medical Assistant Associate

Position Summary

The Medical Assistant Associate (MAA) position at University Health and Counseling (UHC) offers a unique opportunity to provide care for University of Michigan students, faculty, and staff. This role involves both patient care and administrative support, and plays a crucial role within the University and UHC.

Responsibilities

• Patient Intake/Patient care (80%)
• Responds to patient inquiries
• Rooms patients (virtually and in person)
• Takes vitals and other measurements, medical histories, medication reconciliation documentation
• Prepares medical information and reports
• Manages stretchers and beds
• Administers injections and immunizations
• Performs medical laboratory/Point of Care (POC) testing
• Documents into MiChart
• Acts as a chaperone during sensitive exams
• Documents normal test results
• Administrative and Clinical Workflow Support (20%)
• Prepares and organizes clinical and procedure rooms
• Tracks clinic patient flow
• Cleans, stocks, and organizes clinic spaces
• Maintains inventory and manages PAR levels
• Processes forms and in-basket messages through MiChart
• Aids with prescription or procedure prior authorizations
• Supports orientation and/or shadowing opportunities
• Participates in regulatory readiness processes
• Supports safety liaisons and MIChart upgrades

Required Qualifications

• One or more years of experience as a MA or equivalent
• One or more years experience in an outpatient clinic
• Experience with CLIA waived testing

Desired Qualifications

• Graduation from an accredited medical assistant school
• Certified or registered as a Medical Assistant
• Student health service experience
• Previous experience with MiChart
• Bi-lingual or multi-lingual skills

Working Conditions

This is a full-time, 40 hours per week position. Available to work 8 hour shifts between 8:00 AM - 6:00 PM, Monday through Friday, and Saturday and Sunday rotation working 9:00 AM- 1:00 PM as needed. Summer and some holiday hours change with no Saturday rotations. Must be able to work occasional overtime, based on patient care needs.

Physical Requirements

Able to maintain a standing position for extended periods of time, and move and transport objects weighing up to 50 pounds.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP).