Medical Assistant Apprentice

Employment duration: Full time, non-exempt position.

About the Program

Our Medical Assistant Apprentice Program offers a unique opportunity to gain hands-on experience while learning from experienced professionals in a supportive environment. The program includes:

• On-the-Job Training: Completion of 2,000 hours with the support and guidance of an experienced MA coach (paid).
• Supplemental Coursework: Completion of 410 hours of online coursework (unpaid).
• In-Person Lab Days: Attend 3 lab days with an expert instructor to practice and demonstrate mastery of hands-on technical skills.
• Reporting: Log and report on-the-job hours and skill practices as required.
• Skill Mastery: Successfully perform a required number of skills and be signed off to complete the program as directed by the program requirements.

Responsibilities

• Maintains patient medical records, updating patient medical history, current status including vital signs, medical treatments, and medication provided.
• Reviews and updates patient immunization records.
• Prepares for patient visits by reviewing the patient file, including requests for labs, referrals, and correspondence; verifies and ensures necessary reports are present.
• Provides updates to Provider team as needed and collaborates with Providers to ensure efficiency of schedules and continuity of care.
• Discusses patients scheduled for the day including pre-visit prep.
• Prepares and maintains patient exam rooms, ensuring that appropriate supplies are in the room and that necessary equipment is present and sterilized.
• Prepares patient for examinations, explaining medical treatment procedures as needed.
• Provides limited education and/or coaching for patients within scope, including discharge information and/or responding to follow-up questions.
• Instructs patients about medication and possible allergic reactions.
• Responds to patients’ questions and concerns in person and via email exchange; directs inquiries outside of scope to the appropriate person.
• Assists physician during examinations, procedures, treatments, and minor office surgeries; anticipates Providers’ needs and manages Providers’ requests.
• Collects and prepares laboratory specimens, completes screenings, and collects and reviews patient data per protocol.
• Follows up on test results as directed by healthcare Providers and documents specimens collected and results in the electronic medical record (EMR).
• Prepares and administers medication as directed by a physician.
• Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements.
• Performs other duties within scope as assigned.

Requirements

• High School diploma or GED.
• CPR certification is required within 90 days of hire; certifications must be maintained and remain current.
• Medical knowledge to understand the theories, reasons, and technical aspects of medicine.
• Strong people skills to handle different personalities, backgrounds, and personal situations.
• Strong multi-tasking ability to handle the variety and pace of work.
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel, Epic, and EMR.

This position is eligible for Bilingual Differential Compensation when an ALTA score of 10 is achieved. Bilingual (English/Spanish) is preferred at level 10.

Benefits

• $19.69/hour.
• Profit sharing & 403(b) retirement plan available.
• Generous PTO and 8 paid holidays.