Medical Assistant- Alexandria Primary Care (36 Hours)

About the role

Reports to the Practice Manager or Team Leader, the Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations.

Responsibilities

• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patients' chart
• Document the appropriate patient history in patients' chart
• Provide clear direction to the patient, address patient concerns about the exam and document appropriately in-patient chart
• Prepare the patient for the exam
• Assist the provider(s) during the examination
• Perform nursing procedures under the supervision of the providers
• Provide instructions to patient under direction of the provider(s)
• Collecting/preparing laboratory specimens and performing basic laboratory tests
• Preparing and administering medications as directed by the provider
• Ensure all information is complete and accurate in-patient chart
• Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non-covered services, encounter form)
• Maintain adequate level of supplies in exam rooms and workstation
• Clean and disinfect exam rooms
• Perform cleaning, maintenance, and/or sterilization of equipment and instruments. Report malfunction of equipment to appropriate supervisor
• OSHA, CLIA and HIPAA compliance
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• Assist with completion of patient requests
• Take telephone messages and provide feedback and answers to patient/provider/pharmacy calls
• Triage and process messages from patients and front office staff to providers
• Completion of referral process/outpatient test scheduling, and precertification
• Timely and accurate filing/distribution of all patient information
• Interact with Central Billing Office as needed to resolve patient issues
• If working as a scribe, will follow guidelines for scribing as described in the Scribe policy
• Other duties as assigned by the Clinical Coordinator or Practice Manager

Clinical requirements

Requirements vary by practice and could include any or all of the following:

• Obtaining vital signs (manual blood pressure, pulse, respirations, temperature)
• Assisting providers with exams and procedures
• Administering injections and immunizations
• Performing EKG and other essential laboratory procedures
• Collecting patient samples (fingerstick, throat/nose swabs, urine)
• Answer and triage patient phone calls and questions

Qualifications

Education: Minimum: High School Diploma/G.E.D. Knowledge of Excel, Word, Outlook and PowerPoint

Years of experience: Must have one of the following:

• 1 year MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience
• Completion of an MA Program and MA Externship
• Completion of SEP MA Internship
• Completion of EMT Certification Program
• Degree in Health or Biological Sciences inclusive of hands-on clinical patient care activities

Licenses and certifications

Preferred: An approved credential, such as the CCMA, CMA, RMA, ARMA or EMT

Benefits

• No Nights, Holidays, or Weekends. Exceptions include Urgent Care and After-Hours Clinics
• Paid Time Off
• Medical, Dental, and Vision
• 403b with Match
• Opportunity for Career Growth

Pay

FLSA Status: Non-Exempt

Schedule

36 hours per week