Medical Assistant Advance Hillsdale Family Medicine

Responsibilities

• Prepare and room the patient for exam by obtaining vital signs and gathering, documenting, and updating pertinent health information (chief complaint, allergies, and/or medications).
• Monitor and complete Clinical Integration/Quality Improvement measures, notifying the clinician of opportunities within scope.
• Perform laboratory procedures (e.g., strep test, wound culture, specimen collection) using aseptic technique and standard precautions/infection control guidelines.
• Assist the Physician/Advanced Practice Professional (APP) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administer routine medications under Physician/APP orders or approved standing orders/protocols, including immunizations, antibiotics, vitamins, and topical agents.
• Follow through with procedure or test requests, pre‑approved care algorithms, new appointment times, and referrals; refer questions to Registered Nurses and Physician/APC per scope of practice and relay information back to the patient as directed.
• Communicate with the Physician/APP and other health‑care team members to ensure smooth clinic flow, adjusting as necessary, and provide accurate, timely information to patients.
• Perform basic and advanced clinical support tasks based on specialty and competency, such as removal of sutures and staples, laboratory procedures (throat/nose culture, drug screen), phlebotomy (butterfly, venous heel stick), EKG, spirometry, Holter monitor application, prescription refills using approved protocols, etc., under clinical supervision.
• Demonstrate knowledge and skills necessary to provide age‑appropriate care, including understanding growth and development principles and assessing patient data to meet age‑specific needs per departmental policies.

Licensure, Registration, and Certification

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) – required.
• Current Medical Assistant certification from one of the following:
  • CMA – American Association of Medical Assistants (AAMA)
  • CCMA – National Health Career Association (NHA)
  • NCMA – National Center for Competency Testing (NCCT)
  • RMA – American Medical Technologists (AMT)
  • RMA – American Allied Health
  • NCMSMA – National Healthcare Worker’s Association (NHCWA)
  • NRCMA – National Association for Health Professionals (NAHP)
  • NRMA – National Registry of Medical Assistants (NRMA)

Education Required

Graduation from an accredited Medical Assistant program.

Experience Required

1 year experience preferred.

Knowledge, Skills & Abilities

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigation within a Windows operating system, and use of electronic mail, with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; for lifts over 35 pounds, patient‑handling equipment and at least one other team member are expected.
• Unique patient lifting/movement situations assessed on a case‑by‑case basis.
• Functional speech, vision, hearing, and touch with ability to use fine‑hand manipulation skills.
• Frequent exposure to mechanical, electrical, chemical, blood, and body‑fluid hazards; required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.
• This description outlines the general nature and level of work expected; the incumbent may be required to perform other related duties.