Medical Assistant $3500 Sign on Bonus

GoHealth Urgent Care · Enfield, CT · 1 wk ago

HealthcareFull-time

About the role

At Hartford HealthCare-GoHealth Urgent Care, the Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. This role manages the check-in and registration process, interviews patients, measures vital signs (e.g., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. The Medical Assistant also draws and collects blood samples, prepares specimens for laboratory analysis, and prepares treatment rooms for examination.

Responsibilities

Conduct patient registration, including securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions regarding their care and keep them informed of their status.
Inform technical staff of patient flow.
Prepare patients for examination by conducting interviews to verify patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests (e.g., blood pressure, weight, temperature) for vital signs and escalate critical cases to the provider as needed.
Conduct point-of-care testing as needed (e.g., flu, strep, urinalysis, ECG, HCG) and provide patient information to the provider.
Stock supplies and maintain exam rooms, front desk, and reception area; ensure providers have necessary medical supplies.
Complete order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
Maintain medical records and scan charts to patient files.
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
Ensure reception is well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Obtain CPOE certification for order entry within two weeks of the start date.
All other duties as assigned.

Requirements

High School Diploma required; Graduate of a Medical Assisting Program preferred.
Medical Assistant experience preferred; Front Desk experience preferred.
Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
One of the following certifications is required under one year of Medical Assistant experience:
- CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
- CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
- RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
- NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
- NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
In lieu of an approved MA Certification, one of the following is acceptable:
- 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting
- 1+ years of working phlebotomist experience
- Graduate of an Accredited School of Nursing or LPN or RN
- EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
- CNA - Certified Nursing Assistant
Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment.

Skills

Basic Medical Assistant duties
Ability to type quickly and basic computer knowledge
Proficient in Microsoft Word and Excel
Detail-oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
Exceptional written and verbal communication skills
Able to interact and treat all persons with fairness, respect, and sensitivity to cultural/social differences

Benefits