Medical Assistant $3500 Sign on Bonus

About the Role

At Hartford HealthCare-GoHealth Urgent Care, we place the needs of our patients first by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and our communities. The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider.

Responsibilities

• Manage the check-in and registration process, interview patients, measure vital signs (e.g., pulse rate, temperature, blood pressure, weight, and height), and record information on patients' charts.
• Draw and collect blood samples from patients and prepare specimens for laboratory analysis.
• Prepare treatment rooms for examination of patients.
• Conduct patient registration, including securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for the assigned center.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, including conducting interviews to verify patient information, recording medical history, and confirming the purpose of the visit.
• Perform preliminary physical tests (e.g., blood pressure, weight, temperature) for vital signs and escalate critical cases to the provider as needed.
• Conduct point of care testing as needed (e.g., flu, strep, urinalysis, ECG, HCG) and provide patient information to the provider.
• Stock supplies and maintain exam rooms, front desk, and reception area; ensure providers have the medical supplies needed.
• Complete order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Maintain medical records and scan charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
• Ensure reception is well maintained.
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Requirements

• High School Diploma required.
• Graduate of a Medical Assisting Program preferred.
• Medical Assistant experience preferred.
• Front Desk experience preferred.
• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications is required under one year of Medical Assistant experience:
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association).
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant).
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists).
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing).
  • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals).
• In lieu of an approved MA Certification, one of the following is acceptable:
  • 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting.
  • 1+ years of working phlebotomist experience.
  • Graduate of an Accredited School of Nursing or LPN or RN.
  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians).
  • CNA - Certified Nursing Assistant.
• Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
• CPOE certification for order entry is required within two weeks of start date.

Skills

• Basic Medical Assistant duties.
• Ability to type quickly and basic computer knowledge.
• Proficient in Microsoft Word and Excel.
• Detail-oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Able to interact and treat all persons with fairness, respect, and sensitivity to cultural/social differences.

Benefits

• Medical, Dental, Vision.
• 401k matching.
• Employee assistance and wellness programs, including a strong focus on promoting mental health.
• Generous Paid time off.
• Monthly incentive pay based on performance metrics.
• Growth opportunities.
• Sign-on bonus up to $3,500 for external candidates.