Medical Assistant 2 (H)

About the role

The University of Miami/UHealth Department of Sports Medicine has an exciting opportunity for a full-time Medical Assistant 2 to work in Doral, FL.

Responsibilities

• Utilizes creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.
• Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally.
• Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.
• Contributes to team building by participating in unit/clinic programs and meetings.
• Commits to positive morale, using constructive and effective conflict resolution skills.
• Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
• Achieves educational knowledge and competencies that reflects current clinical practice skills.
• Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
• Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
• Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations.
• Incorporates protocols and standards of care into daily practice.
• Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
• Understands the importance of medical and surgical asepsis.
• Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
• Performs vital signs, EKG, phlebotomy, and documents in patient’s medical record.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and completes required forms for laboratory work.
• Maintains accurate and complete patient records and documentation.
• Orders, stocks, and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
• May require travel to multiple clinic sites throughout the week.
• Maintains high level of customer service. Excellent patient relations are an essential component of this position.
• Provides clinical support to physicians and other medical providers.
• Assists with minor procedures as needed. Also assists with medication, medical supplies and equipment as needed.
• Removes sutures/staples, assists in wound care under the direct supervision of a physician.
• Assesses, applies, and removes casts, splints, and other orthopaedic devices if necessary.
• Captures patient flow in/out of the pod with the goal of and emphasis on minimizing waiting time for the patients.
• Prepares patient (provides gowns, assists patient), area, and medications for procedures.
• Maintains exam rooms and cast room fully stocked and ensures that rooms are cleaned after each patient.
• Uses, maintains and cleans medical equipment.
• Obtains authorizations for special procedures, etc. from insurance companies.
• Labels, processes and ships aspirations and needle biopsies.
• Assists physician in obtaining pertinent medical information from the patient and is always readily available to the physician throughout the examination to facilitate the management of patient care.
• Handles all medical emergencies in a timely and competent manner always putting patients’ safety first.
• Receives and records requests from patients by telephone (medication refills, referral requests, lab results, medical advice, etc.).

Qualifications

• Education: High School Diploma or equivalent/relevant experience, certification or license.
• Certification and Licensing: Required Credentialed Medical Assistant certification from a recognized accrediting or certifying body organization (See approved Certifications listed below).
• Experience: Minimum 2 Years Of Relevant Experience Required.