Medical Assistant (1) - Renton

About the role

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Responsibilities

• Takes medical histories, measures patient vitals, and other pertinent information to assist the clinician with care of the patient.
• Handles inventory, orders, and replenishes medical supplies and materials.
• Performs phlebotomy services and immunization services.
• Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism.
• Demonstrates a commitment to quality, delivering uncompromised service and outcomes.
• Accommodates special requests for member support whenever possible and helps to promptly resolve member questions.
• Assists with assigned projects and special provider or patient requests.
• Processes transactions required to begin or complete the visit.
• Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs.
• Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience.

Requirements

• Graduate of an accredited medical assistant or surgical technician program.
• Minimum of 2 years comparable clinical back office medical assistant experience.
• BLS (Basic Life Support) certification required.

Preferred Qualifications

• Excellent computer skills and familiarity with Microsoft products.
• Reading, writing, and excellent oral proficiency in the English language.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Proven organizational skills, great interpersonal skills, and ability to work as a key team member.
• Comfort and efficiency with multi-tasking, issue resolution, and conflict management.

Physical Job Requirements

• May require standing, walking and sitting for extended amounts of time.
• Occasionally lift and carry items weighing up to 50 lbs.
• Manual and finger dexterity and hand-eye coordination.
• Includes full range of body motion including potential of handling and lifting patients.
• Requires corrected vision, hearing and speech within normal ranges.
• Must be able to effectively communicate with patients and team members.

Benefits

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.