Medical AR Representative

Responsibilities

• Solves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs
• Processes rebills and composes correspondence to customers
• Makes decisions on referring accounts for collection or writing off
• Trains new employees and assist peers
• Other duties as assigned.

Qualifications

• Education/credentials: High school diploma or GED equivalent
• Job-related experience: Customarily has at least three or more years of demonstrated collection experience (Occupational Health, Preferred)
• Job-related Skills/competencies: Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Additional Data: 401(k) Retirement Plan with Employer Match, Medical, Vision, Prescription, Telehealth, & Dental Plans, Life & Disability Insurance, Paid Time Off & Extended Illness Days Offered, Colleague Referral Bonus Program, Tuition Reimbursement, Commuter Benefits, Dependent Care Spending Account, Employee Discounts

Benefits

• Concentra is an Equal Opportunity Employer, including disability/veterans
• Equal Opportunity Employer: Race, Color, National Origin, Religion, Sex (including pregnancy), Age, Disability, Sexual Orientation, Gender Identity, Citizenship Status, Military Status, Marital Status, Genetic Information, or any other basis protected by federal, state or local fair employment practice laws