Medical Appointment Scheduler

About the role

The Radiological Scheduler will be required to work an 8 hour day-time shift with varying start times based on department needs.

Responsibilities

• Answers a high volume of calls, working towards the goal of 9-10 calls per hour in a professional and courteous manner.
• Schedules and reschedules for all imaging offices, making every effort to keep the workload even between all locations.
• Makes sure the supporting signs and symptoms match the ordered exam.
• Refers to an office tech for assistance if needed.
• Makes certain that the patient understands the necessary preparations and informs him of the need for any necessary lab tests; confirms with the caller the office location/address they are scheduled at.
• Able to navigate the Insurance Matrix to determine which plans we participate with.
• Documents the patients record with notes supporting the conversation during the call.
• Knowledge of simple anatomy (e.g. abdomen, forearm, lungs).
• Knowledge of insurances and precertification requirements.
• Strong organizational and communication skills.
• Able to work independently in a high call volume and fast paced work environment.
• Team player who can contribute to providing a professional and positive work environment.

Benefits

University Radiology offers a comprehensive benefits program including medical, dental and life insurance, 401k/pension, and profit-sharing plans, generous paid time off policy and more.

Pay

$20/hr

Schedule

Day-time shift with varying start times based on department needs.