Medical Administrator

This is a contract opportunity with the potential for a long-term role, well-suited for someone who enjoys working directly with patients while managing front-office and clinical support activities in a fast-paced New Jersey healthcare office.

Responsibilities

• Welcome patients upon arrival, manage the check-in and check-out process, and create a supportive and well-organized office experience.
• Handle incoming phone calls, address routine questions, and direct messages to the appropriate clinical or administrative team members.
• Coordinate appointment scheduling by arranging new visits, confirming upcoming appointments, and updating changes as needed.
• Maintain complete and accurate patient information, including demographic details, medical documentation, and record updates within the electronic medical record system.
• Review insurance coverage, confirm eligibility, and assist with referrals or prior authorizations to support timely patient care.
• Communicate effectively with providers, pharmacies, insurance representatives, and outside medical offices to support continuity of care.
• Process documentation tasks such as record requests, scanning, filing, and faxing while ensuring materials are organized and accessible.
• Provide Medical Assistant support when needed by preparing patients, assisting with exam room readiness, and helping providers maintain efficient patient flow.
• Support daily office operations by resolving patient concerns, protecting confidential information, and completing administrative duties with accuracy and care.

Requirements

• At least 3 years of experience in a physician office, specialty clinic, or similar healthcare environment.
• Prior background in medical administration, medical assisting, or a combination of both within a patient-facing setting.
• Practical experience with patient registration, appointment coordination, medical records management, and insurance verification.
• Working knowledge of medical terminology and standard procedures used in outpatient healthcare offices.
• Proficiency with electronic medical record systems and strong overall computer and data entry skills.
• Clear written and verbal communication skills with the ability to interact professionally with patients, providers, and external partners.
• Strong organizational abilities, attention to detail, and the capacity to manage multiple responsibilities independently and as part of a team.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.