Medical Administrative Assistant

Founded in 1920, Eastman is a global specialty materials company producing a wide range of products used in everyday items. With the mission to improve quality of life through material innovation, Eastman collaborates with customers to develop products and solutions while maintaining safety and sustainability standards. The company operates in key sectors like transportation, building and construction, and consumables, employing approximately 13,000 people worldwide and generating over $8.8 billion in revenue annually. For more information, visit www.eastman.com.

Responsibilities

• Answer phones and schedule/appointment confirmations
• Greet patients and update private information
• Prepare and organize medical records, scan/filings documents
• Track referrals, process faxes and referrals
• Cover messages between patients/key stakeholders/clinical staff
• Coordinate calendars in Outlook
• Support smooth day-to-day clinic operations
• Coordinate workers' compensation claims
• Ensure compliance with audits
• Manage records retention, budgeting, purchase requisitions/orders, monthly invoices/accounts payable
• Support timekeeping/payroll administration

Qualifications

• High school graduate or equivalent
• Experience in Medical Office Coordination preferred
• Minimum 4 years of Administrative Coordination Experience or Equivalent College Degree
• Plan Proficient in Microsoft Office software applications
• Able to assist others with use
• Committed to Zero Incident Mindset for Safety
• Strong organizational skills to manage changing schedules and daily demands
• Maintain confidentiality and handle such information with discretion
• Meet Eastman’s dependability guidelines
• Strong, professional interpersonal skills
• Clear, concise verbal and written communication skills
• Able to communicate clearly with others orally, in writing, and electronically
• Self-starter; takes the initiative to get the work done
• Possess and practice good organizational skills, with ability to prioritize and multi-task
• Able to function in a team setting and exhibit behaviors that would support company goals and objectives
• Able to interact cooperatively and constructively with co-workers, customers, and supervision

Benefits

• Compensation & Incentives: Base pay plus performance-based incentive opportunities
• Health & Wellness: Comprehensive medical, prescription-drug, and dental coverage, Health Savings Account option, financial-planning tools, family-building assistance, parental leave, and confidential Employee Assistance Program counseling
• Retirement & Financial Strategies: 401(k) with a company match, additional annual retirement contribution from Eastman
• Time Away: Eleven paid holidays, one personal day, paid time off, and paid vacation
• Growth & Development: Mentorship, learning resources, and leadership programs

Notice

Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship.