Medical Admin Support Specialist - Hybrid Remote Role

About the role

Provide direct, internal support for Physicians and Radiologists throughout TRA and Diagnostic Imaging Northwest locations. This role is ideal for someone who thrives in a structured office setting, is comfortable managing multiple phone lines throughout the day, and understands the urgency, professionalism, and precision required when directly supporting physicians and clinical teams.

Schedule

Hybrid remote/in-office work available after training period.

• Monday: 9:30 AM – 8:00 PM
• Thursday: 9:30 AM – 8:00 PM
• Friday: 9:30 AM – 8:00 PM
• Saturday: 9:30 AM – 8:00 PM

Pay and Benefits

New employees can expect to be offered $21.25 – $25.28 per hour based on relevant experience, skills, and abilities.

• Shift differentials for any hours worked after 6:00 PM or on weekends
• Medical, dental, and vision benefits
• Available HSA and FSA options
• Mental health and wellness benefits through Employee Assistance Program (EAP)
• Basic life insurance and long-term disability coverage
• Robust 401K package: automatic 3% employer contribution on day one + up to 3% employer match
• Accrue up to 17 days of PTO per year for all eligible new employees
• Generous PTO rollover + PTO cash-out opportunities
• 9 paid holidays
• Annual, automatic compensation growth path
• Profit sharing
• Options for Legal/ID Protection, and more

Responsibilities

• Manage multiple phone lines in a fast-paced environment
• Handle high daily call volume with professionalism and urgency
• Coordinate communication between physicians, radiologists, technologists, and referring provider offices
• Relay time-sensitive clinical information accurately
• Provide direct administrative support to medical professionals
• Maintain HIPAA compliance and strict confidentiality

This position supports medical professionals and provider offices — it is not primarily patient-facing.

Requirements

• 2+ years of high-volume phone experience (medical setting preferred)
• Experience supporting physicians or clinical teams
• Strong communication and multitasking skills
• Medical terminology knowledge preferred
• High School Diploma or GED required

About TRA Medical Imaging

TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.

We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.

Why Choose TRA Medical Imaging

TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic, and equitable with an unwavering commitment to physician leadership and autonomy. TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.

Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918.