Media Service Architect, Network Planning

Location(s): McLean, VA, US; Ellenwood, GA, US

About the role

We are seeking experienced Service Architects to design, develop, and evolve end-to-end service architectures across our global network and satellite portfolio. These roles will play a critical part in translating business and customer requirements into scalable, reliable, and cost-effective service solutions. The Service Architects will work cross-functionally with engineering, operations, product management, and commercial teams to ensure service offerings are technically sound, operationally viable, and aligned with existing and planned infrastructure.

Responsibilities

• Design end-to-end service architectures spanning space, ground, and terrestrial network domains specifically focused on broadcast video for both dedicated and occasional-use solutions.
• Translate customer and business requirements into detailed technical service designs.
• Define service models, workflows, and operational processes (fulfillment, assurance, lifecycle management).
• Collaborate with:
  • Network Engineering (capacity, topology, platforms)
  • Product & Commercial teams (service definition and packaging)
  • Operations (NOC, service delivery, support readiness)
• Develop standardized service templates and design frameworks to accelerate delivery.
• Ensure solutions meet performance, scalability, resilience, and security requirements.
• Support cost modeling and business case development for new services.
• Participate in customer engagements as the technical authority when needed.
• Contribute to technology roadmaps and architectural strategy.

Requirements

• Bachelor’s degree in Engineering, Telecommunications, Computer Science, or related field.
• 8+ years of experience in telecommunications, networking, or satellite services.
• Proven experience in service architecture / solution design.
• Strong understanding of:
  • Media Protocols (ASI, JPEG)
  • IP networking (MPLS, VPNs, routing protocols)
  • Satellite communications and ground infrastructure
  • Network service delivery models and lifecycle
• Experience with end-to-end service design across multiple domains.
• Ability to translate complex technical concepts into clear business-aligned solutions.
• Strong stakeholder management and communication skills.

Preferred Qualifications

• Experience in satellite operators, service providers, or global network environments.
• Familiarity with:
  • Media architecture to include both Occasional and Dedicated solutions
  • SDN / NFV architectures
  • Network orchestration and automation platforms
  • Cloud networking and hybrid architectures
• Knowledge of ITIL or service management frameworks.
• Experience with product development and service commercialization.
• Exposure to MEF standards or similar service frameworks.

Skills

• Strategic thinking and system-level design.
• Cross-functional collaboration.
• Problem-solving in complex technical environments.
• Customer-focused solutioning.
• Strong written and verbal communication.

Why This Role Matters

These positions are critical to enabling the company’s next-generation service portfolio, ensuring we can deliver scalable, high-performance connectivity solutions to customers globally while optimizing network efficiency and cost.

Pay

The salary range for this full-time position is $83,520 - $120,600. Salary ranges are determined by role, level, and geographic location. Individual compensation within the range is determined based on work location and a variety of factors, including job-related skills, experience, qualifications, and relevant education or training. Additional compensation and benefits may apply depending on the location and terms of employment.