Media Search Analyst - English (United States)
About the role
A Day in the Life of a Media Search Analyst: In this role, you will perform comprehensive assessments of diverse task categories, including music, video, books, podcasts, and home pod evaluations across various media domains. You will analyze and evaluate search outcomes for App Store content and conduct research using online tools to assess and validate query accuracy and intent. By applying market expertise and provided directives, you will evaluate the relevance and purpose of task-related information for your specific market.
Join our global AI Community, a vibrant network of 1 million+ contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of this growing community and make an impact by supporting the machine learning models of some of the world’s largest brands.
Responsibilities
- Analyze and evaluate search outcomes for App Store content.
- Conduct research using online tools to assess and validate query accuracy and intent.
- Apply market expertise and provided directives to evaluate the relevance and purpose of task-related information.
- Work across a diverse set of task types, including news, audio tasks, and relevance evaluations.
Requirements
- Full professional proficiency in the English language.
- Residency in the United States for the last year, with familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the U.S.
- An email address associated with an Apple ID and experience with Apple products.
- Up-to-date familiarity with prevailing trends in applications, music, and video, along with a keen interest in internet research.
- Flexibility to work across diverse task types, including news, audio tasks, and relevance evaluations.
- Daily access to a secure broadband internet connection, computer, and relevant software.
- Ability to work independently and adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills.
While a high school degree or higher certification is preferred, we are open to candidates with exceptional skills and talent.
Assessment
To be hired into the program, you will take an open-book qualification exam to determine your suitability for the position and complete ID verification. Our team will provide guidelines and learning materials before your qualification exam. You will be required to complete the exam within a specific timeframe but at your convenience.
Additional incentives are provided throughout the assessment process.
About the company
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in moments that matter, from customer acquisition to lifelong loyalty.
Enabled by our global reach—spanning 78,000 experts in 33 countries—and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. Our solutions span Data & AI, Digital Experience & IT, CX Management, and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.