Media Producer

About the role

The Digital Experience & Academic Technology Solutions (DEATS) team within Duke University's Office of Information Technology (OIT) is seeking a Media Producer to create engaging digital learning experiences that support teaching, learning, and innovation across the Duke community.

Responsibilities

• Lead all phases of video production, including planning, recording, editing, publishing, and distribution of multimedia content.
• Serve as the primary videographer for studio and location-based productions that support teaching, learning, research, and outreach initiatives.
• Create engaging graphics, animations, motion graphics, and other visual assets that enhance educational content and storytelling.
• Manage media assets, video encoding workflows, content organization, and digital delivery processes.
• Maintain and support recording equipment, production studios, podcast facilities, and multimedia technologies.
• Troubleshoot technical issues and ensure reliable operation of media production systems and workflows.
• Consult with faculty, staff, and students on media design, recording, editing, accessibility, and distribution best practices.
• Develop and deliver training, workshops, documentation, and instructional resources that promote effective use of media technologies.
• Partner with academic departments and university programs to plan and execute high-impact multimedia projects.
• Manage multiple projects simultaneously while ensuring deadlines, quality standards, and customer expectations are met.

Requirements

• Bachelor's degree in Media Technology, Communications, Digital Media, or a related field, or an equivalent combination of education and experience.
• Minimum of three years of experience producing, supporting, or training users on multimedia technologies, preferably in higher education, instructional technology, or a related environment.
• Experience leading all phases of video production, including pre-production, production, and post-production.
• Experience with studio and on-location videography.
• Proficiency with video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar platforms.
• Experience creating graphics, motion graphics, animations, and other multimedia assets.
• Knowledge of media asset management, video encoding, transcoding, and content delivery workflows.
• Familiarity with web-based media publishing platforms such as YouTube.
• Experience supporting web conferencing and collaboration technologies such as Zoom.
• Strong customer service, communication, and relationship-building skills.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Working knowledge of macOS and digital media production environments.

Preferred Qualifications

• Experience with distributed media storage systems and media asset management platforms.
• Knowledge of media recording, streaming, and distribution systems used within higher education environments.
• Experience supporting academic technology, instructional media, online learning, or educational content development initiatives.
• Experience creating instructional resources, training materials, and multimedia documentation.
• Familiarity with emerging media technologies and digital learning tools.

Work Arrangement

The work is primarily performed on-site and includes support of recording studios, production facilities, and academic media projects.