Media Operations Technician

Description

Support day-to-day audiovisual and media operations across conference rooms, collaboration spaces, and event venues. This role focuses on operational support, setup, monitoring, and troubleshooting of media systems for live, virtual, and hybrid meetings and events.

Responsibilities

• Support live, virtual, and hybrid meetings and events, including setup, operation, and breakdown.
• Provide operational support for video conferencing and unified communications platforms (e.g., Microsoft Teams, ZoomGov, Webex).
• Aid with audio/video signal flow, equipment configuration, and basic system troubleshooting.
• Operate and support cameras, microphones, speakers, displays, and switching equipment.
• Perform basic installation tasks including mounting displays, running cable, and connecting AV equipment.
• Maintain an inventory of digital media equipment and coordinate routine maintenance or upgrades.
• Coordinate with engineering, IT, and event stakeholders to ensure smooth execution.

Requirements

• Requires AA/AS/BS degree in related field and at least 2-5 years of experience supporting audiovisual or media operations environments.
• Additional experience will be considered in absence of a degree.
• Experience supporting live events or meetings, on-site and virtual.
• Must have working knowledge of UC platforms (Teams, Zoom, Webex, etc.).
• Experience working with professional audio/video equipment.
• Familiarity with AMX, Crestron, Extron, or Cisco video conferencing systems.
• Basic experience with audio or video post-production tools.
• Understanding of AV cabling (CAT6, fiber) and basic termination concepts.
• Exposure to standard IT practices (networking basics, ticketing systems).
• Detail-oriented, proactive, highly organized, and able to prioritize tasks and multi-task.
• Must have a positive and patient customer service attitude.
• Able to effectively communicate orally and in writing.
• Experience supporting a mid-sized government organization is preferred.
• Must be able to obtain agency suitability clearance.

Skills

• Media
• Cabling
• Audiovisual

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Bethesda, MD.

Pay And Benefits

The pay range for this position is $35.00 - $40.00/hr.

About TEKsystems

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities.

About TEKsystems Global Services

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.