Media Insights Associate
Muck Rack · Austin, TX · 5 days ago
RemoteRemoteMarketing$70k–$80k/yrFull-time
What You’ll Do
- Support the delivery of communications measurement and insight projects across a variety of industries and client accounts
- Aid in project setup, data collection, quality assurance, and report preparation throughout the project lifecycle
- Analyze media coverage and communications data to identify trends, key findings, and actionable insights
- Prepare client presentations, reports, and supporting materials under the guidance of senior consultants
- Carefully coordinate project deliverables and ensure work is completed accurately and on schedule
- Assist with onboarding activities for new client projects by helping document project requirements and delivery plans
Insight Development
- Interpret communications and media data to help identify meaningful patterns and trends
- Contribute to written reports that translate data into clear, easy-to-understand insights
- Learn industry-standard communications measurement frameworks and apply them consistently across client work
- Support senior team members in developing strategic recommendations based on communications performance
AI-Enabled Research & Analysis
- Use AI tools such as ChatGPT, Claude, Gemini, or similar technologies to support research, summarize information, and improve analytical workflows
- Review AI-generated content for accuracy and completeness before incorporating it into client deliverables
- Apply critical thinking and human judgment when interpreting AI-assisted outputs
- Stay informed about emerging AI capabilities and participate in team discussions about responsible AI use
Quality & Collaboration
- Follow established quality standards and project processes to ensure accurate, consistent client deliverables
- Maintain organized project documentation using CRM and file management systems
- Collaborate with colleagues across Insight & Consultancy, Commercial, Customer Success, and Production teams to support successful project delivery
- Communicate project updates and raise questions or risks promptly when support is needed
Learning & Development
- Participate in training to build expertise in communications measurement, consulting, and media intelligence
- Contribute ideas for improving internal processes and team workflows
- Support the development of internal knowledge resources and best practices
- Assist with research for thought leadership content, webinars, blog posts, and industry presentations