Media Control Center Operator I (Bilingual)

Fox Corporation produces and distributes content through leading brands like FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations, and Tubi Media Group. We empower diverse creators to develop culturally significant content and build an organization that thrives on creative ideas and operational expertise.

About the Role

The Media Control Center Operator (Bilingual) supports the daily transmission of hundreds of inbound and outbound feeds and monitors distribution platforms. This role collaborates with Fox Sports, Entertainment, and News teams to innovate and test new distribution solutions. As part of the Media Operations team, you’ll deliver a high-quality viewer experience across Fox networks, digital platforms, mobile applications, websites, and licensing partnerships.

About You

• You are a team player who cares about your team’s success
• You confidently share audacious, game-changing perspectives
• You are excited by new technology and its potential to drive change
• You enjoy working in a start-up environment with an all-star team
• You are a flexible utility player willing to cross-train in different areas

Responsibilities

Media Control Center Tech Operations

• Perform QA, monitoring, reporting, and incident management across linear, streaming (OTT), and digital platforms
• Monitor and switch all inbound and outbound transmission systems
• Conduct live transmission signal check-ins with remote production venues during live events
• Troubleshoot and resolve signal quality and routing issues according to standard operating procedures
• Set up equipment to receive and distribute feeds to and from the media control center
• Support communication with management teams, affiliates, and third-party partners

Collaboration & Partnerships

• Support Business Continuity and Disaster Recovery teams
• Partner with Live Media, Consumer Products & Engineering, and other Media Operations teams
• Step in to assist other areas as needed
• Work closely with all business units to provide world-class customer service

Training and Career Development

• Pursue opportunities to learn new skills, especially in emerging technologies
• Utilize career development programs to advance your career
• Aspire to perform at the highest level to deliver high-quality products
• Make meaningful contributions to the team

Requirements

• Ability to work in a fast-paced environment and make quick decisions
• Strong communication skills with your team and customers
• Bilingual (Spanish / English)

Nice to Have

• A Bachelor’s Degree (not required)
• Knowledge of emerging technologies such as 4K High Dynamic Range and HDR10+
• Customer service experience
• Experience resetting passwords via Active Directory or Okta, resolving login problems, or setting up AWS WorkSpaces

Pay

The pay rate for this role is $28.75–31.00 per hour, with the final offer dependent on education, skills, experience, and location.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off
• Other benefits in accordance with applicable plan documents
• Benefits for Union-represented employees will follow the applicable collective bargaining agreement