Med Spa Manager

About the role

Lead an established med spa in one of Southwest Florida’s strongest growth markets: a loyal client base, a premium service environment, and real accountability for the numbers, the team, and the guest experience. An established med spa and wellness practice in Fort Myers is searching for a hands‑on Med Spa Manager to take ownership of daily operations. The fundamentals are in place: steady demand, an experienced service team, and an active client base. The practice needs a leader who runs a tight floor, energizes the team, and grows revenue and memberships through consistent execution. If you love owning a location’s performance, know your KPIs cold, and still enjoy being out front with clients and staff, this role is built for you.

Who thrives here:

• An operator who owns a revenue number and treats KPIs as the scoreboard, not the paperwork.
• A people leader who coaches front office and service teams to a standard and holds it.
• A hands‑on manager who stays client‑facing and solves floor problems personally.

What you will be measured on: revenue against plan, membership growth and retention, rebooking rate, average ticket, lead‑to‑appointment conversion, and provider utilization.

Responsibilities

• Own the daily rhythm of the practice: staffing, scheduling, team huddles, and floor execution.
• Lead, coach, and develop the team across front desk and service support to clear performance and service standards.
• Track and improve the KPIs above, and report practice performance to regional leadership.
• Model consultative, client‑facing conversations and guide clients into the right services and membership options.
• Ensure consistent follow‑up on leads, inquiries, and consults through the practice’s CRM and booking systems.
• Drive local marketing, community partnerships, and on‑site promotions that build traffic and revenue.
• Maintain standards for cleanliness, presentation, compliance, and daily readiness.
• Manage inventory, vendors, and ordering within budget.
• Address performance issues early with coaching, clear expectations, and decisive action when needed.

Requirements

Before you apply: this is an on‑site leadership role in Fort Myers with direct accountability for practice results. It requires prior location‑level management experience; this is not a first‑time‑manager position.

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