Med Spa General Manager

This franchise is independently owned and operated. All hiring decisions will be made by the franchise location.

About the Company

bodenvy is a fast-growing franchise dedicated to helping people feel confident in themselves and supporting the teams who make that transformation possible. We specialize in non-invasive body contouring, weight loss, and wellness services, powered by proven protocols and industry-leading technology. Our culture is team-driven, positive, and performance-focused. We invest in our people through structured training, clear career paths, and opportunities for advancement within a growing franchise system. At bodenvy, employees are empowered to grow professionally, make a real impact every day, and be part of a supportive, high-energy environment.

About the Role

We are seeking a reliable and driven General Manager with an entrepreneurial mindset to lead our growing business. The ideal candidate is energetic, confident, self-motivated, and possesses strong leadership and team-building abilities. This individual should be comfortable taking initiative, solving problems independently, and helping drive business growth. Prior experience in esthetics, wellness, or medical spa operations is preferred.

Responsibilities

• Support both the office staff and the leadership team by making high-level decisions that drive the business forward.
• Foster a positive work environment and actively mentor employees to help them thrive within the company.
• Ensure every client receives an above-standard experience while supporting them in reaching their body transformation goals.
• Drive profitability by implementing strategies to increase sales while diligently limiting operational costs.
• Manage day-to-day challenges and enforce company policies with a focus on efficiency.
• Provide direct guidance and resources for every individual role within the location.
• Use a combination of communication skills and operational savvy to navigate complex challenges as they arise.
• Commit to ongoing self-improvement and professional learning to stay ahead in a fast-paced environment.

Qualifications

• Transformational Leadership & Team Building: Recruit, train, and inspire a high-performing team by leveraging high Emotional Intelligence (EQ) to manage diverse personalities and resolve conflicts effectively.
• Strategic Vision & Adaptability: Align the team with the company’s long-term vision while remaining agile enough to pivot strategies and prioritize tasks in a rapidly changing marketplace.
• Financial Stewardship: Oversee departmental budgets, track expenses, and forecast costs to minimize waste and maximize profitability without compromising quality.
• Operational Excellence & Optimization: Streamline workflows and eliminate inefficiencies to improve productivity while maintaining rigorous quality control standards across all services.
• Client-Centric Management: Foster a culture of excellence by developing strategies to enhance customer satisfaction, proactively handling feedback, and ensuring all client needs are met.
• Influential Communication & Negotiation: Act as a clear, concise liaison for all stakeholders—including vendors and senior leadership—using active listening and negotiation to secure favorable business outcomes.
• Data-Driven Technical Leadership: Master key platforms (Mindbody, Excel, Teams) to analyze performance data and implement tech-forward solutions that improve the overall competitive advantage.
• Risk Mitigation & Delegation: Ensure full legal and regulatory compliance and manage crises calmly, while empowering the team through effective delegation to focus on high-level growth.

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development

Schedule

• 9 am – 6 pm
• Must be available to work on Saturdays