Med Office Coordinator - FT - Day - CMG Central Resource Office Lawrenceville NJ
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to extract content from posting.
Let's parse.
The posting includes:
- Intro about Capital Health (company description) - could be "About the role"? Actually "About the role" maybe includes overview of role. But we have "Position Overview" which describes duties. That could be Responsibilities.
We need to decide sections:
- About the role: maybe a brief description of the role? The posting includes "Position Overview Works independently to assure prompt patient service..." That's more responsibilities. Could treat that as Responsibilities.
- Responsibilities: list of duties (the long paragraph). We need to break into bullet list - . Must preserve all substantive info. We'll need to extract each duty sentence.
- Requirements: Minimum Requirements (Education, Experience, Other Credentials). Could be Requirements.
- Qualifications: maybe Knowledge and Skills, Special Training, Mental, Behavioral and Emotional Abilities, Usual Work Day? Could be Qualifications.
- Skills: maybe separate? But we can combine.
- Benefits: list of benefits.
- Pay: Pay Range $22.64 - $29.42, Scheduled Weekly Hours 40. Also note "The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position." That's pay info.
- Schedule: maybe "Scheduled Weekly Hours 40" and "Usual Work Day: 8 Hours". Could be schedule.
We must not create sections with placeholder text. Ensure we have actual content.
We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present.
We must not repeat job title as heading.
We must not include Job ID etc.
We must output only HTML fragment.
Let's craft sections:
About the role
maybe a short paragraph summarizing role: "Works independently to assure prompt patient service both on telephone and at front desk. Oversees registration and checkout process and handling of electronic medical records to assure efficient flow of patients through office." That's from Position Overview. But that is also responsibilities. However we need to avoid duplication. Could put About the role as a brief summary: "Capital Health Medical Group front desk position responsible for patient registration, checkout, phone handling, and coordination of office workflow." But we must not invent or summarize away detail. We must preserve ALL substantive information; do NOT invent or summarize away detail. So we cannot create a summary that omits details. We must include all substantive info somewhere. If we put About the role with a short summary, we would be omitting details, which is not allowed. So we need to either not have About the role section, or include all details within it (maybe as paragraphs). But we can have multiple sections; we just must not omit details. So we could put the Position Overview paragraph as About the role (as prose) and then Responsibilities as a list of detailed duties. That would duplicate some content? The Position Overview paragraph is essentially a summary of responsibilities; but it's still substantive info. If we also list responsibilities in detail, we would be repeating some info but that's okay as long as we preserve all info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication. So we can include both.
Thus:
About the role
Works independently to assure prompt patient service both on telephone and at front desk. Oversees registration and checkout process and handling of electronic medical records to assure efficient flow of patients through office. Performs essential functions, as well as coordinates performance of staff as it relates to essential functions of this position, and all other office positions. Reviews issues promptly with providers, including routine issues, difficulties and unusual circumstances. Handles patient problems/complaints promptly; Refers difficult situations to Director/Manager. Answers telephones promptly and courteously, while handling multiple phone lines. Routes patient calls efficiently and appropriately to appropriate area/individual. Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares new patient charts and/or paperwork at patient presentation. Greets all patients and visitors in a professional and welcoming manner. Informs patient of privacy policies and procedures; Informs patients of delay’s in physician schedules, assists with patient comfort while delayed. Performs registration to ensure demographic and insurance information is accurate and complete. Complies with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights as measured by Q/A and observation. Ensures all requirements and fields noted on check-in and check-out page are satisfied and complete. Collects co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out according to policy. Obtains copies of insurance cards, driver's license, authorizations, and referrals and scans or enters into system. Refers patients to CBO staff regarding past due balances, questions and/or resolution. Reviews and complies with Patient Account Notes and Appointment Notes in system; Accepts accountability for all Work lists/Boxes on dashboard or elsewhere based on assignment. Confirms charges and approves claim creations in system at Check-Out; Validates and submits appropriate claims for real time adjudication. Works “Day End Review” report and designated Tier-based HOLD Claim Work lists on a daily basis. Schedules follow-up appointments, creates appointment ticklers in system, and works associated Work lists/boxes relative to both based on assignment. Completes referrals and pre-authorizations as required. Creates a Time of Service batch and links to a deposit batch daily; Reconciles, balances, and closes each batch/drawer at end of day. Turns over batches to designated resource daily. Performs clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics. Performs other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed.
That's huge but okay.
Then Responsibilities: maybe we can list bullet points summarizing each duty. But we already have all duties in paragraph; we could still list them as bullet points for clarity. That would duplicate but okay.
But we need to ensure we don't miss any info. Let's extract bullet points from the paragraph: each sentence could be a bullet.
Let's list:
- Works independently to assure prompt patient service both on telephone and at front desk.
- Oversees registration and checkout process and handling of electronic medical records to assure efficient flow of patients through office.
- Performs essential functions, as well as coordinates performance of staff as it relates to essential functions of this position, and all other office positions.
- Reviews issues promptly with providers, including routine issues, difficulties and unusual circumstances.
- Handles patient problems/complaints promptly; Refers difficult situations to Director/Manager.
- Answers telephones promptly and courteously, while handling multiple phone lines.
- Routes patient calls efficiently and appropriately to appropriate area/individual.
- Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares new patient charts and/or paperwork at patient presentation.
- Greets all patients and visitors in a professional and welcoming manner.
- Informs patient of privacy policies and procedures; Informs patients of delay’s in physician schedules, assists with patient comfort while delayed.
- Performs registration to ensure demographic and insurance information is accurate and complete.
- Complies with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights as measured by Q/A and observation.
- Ensures all requirements and fields noted on check-in and check-out page are satisfied and complete.
- Collects co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out according to policy.
- Obtains copies of insurance cards, driver's license, authorizations, and referrals and scans or enters into system.
- Refers patients to CBO staff regarding past due balances, questions and/or resolution.
- Reviews and complies with Patient Account Notes and Appointment Notes in system; Accepts accountability for all Work lists/Boxes on dashboard or elsewhere based on assignment.
- Confirms charges and approves claim creations in system at Check-Out; Validates and submits appropriate claims for real time adjudication.
- Works “Day End Review” report and designated Tier-based HOLD Claim Work lists on a daily basis.
- Schedules follow-up appointments, creates appointment ticklers in system, and works associated Work lists/boxes relative to both based on assignment.
- Completes referrals and pre-authorizations as required.
- Creates a Time of Service batch and links to a deposit batch daily; Reconciles, balances, and closes each batch/drawer at end of day.
- Turns over batches to designated resource daily.
- Performs clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics.
- Performs other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed.
That covers all.
Now Requirements: Minimum Requirements Education: High School or equivalent. Experience: Three years related experience in medical office or hospital setting. Prior experience with electronic health record preferred. Other Credentials: (maybe none). We'll put as bullet list.
Qualifications: Knowledge and Skills: Intermediate knowledge of medical terminology, ICD-10 and CPT codes. Excellent verbal and written communication skills. Strong interpersonal and organizational skills. Special Training: Proficient with Microsoft office applications: Word, Outlook. Mental, Behavioral and Emotional Abilities: Ability to maintain confidentiality of patient and employee information. Ability to work effectively with physicians. Ability to work independently and as a member of a team. Usual Work Day: 8 Hours. Physical Demands and Work Environment: we could include under Qualifications or maybe a separate section? Not listed as a heading option. Could put under Qualifications as well.
But we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide to put Knowledge and Skills under Skills, and Mental/Behavioral under Qualifications? Or we can combine.
Better: Use Requirements for education/experience. Use Qualifications for knowledge, skills, special training, mental/behavioral abilities, physical demands. Use Skills maybe for Microsoft Office proficiency? But we already have that under Special Training. Could put under Skills.
Let's allocate:
- Requirements: Education, Experience, Other Credentials (if any). We'll list bullet.
- Qualifications: Knowledge (medical terminology, ICD-10, CPT), communication skills, interpersonal/organizational skills.
- Skills: Proficiency with Microsoft Office applications (Word, Outlook). Could also include ability to maintain confidentiality etc? But that's more ability.
But we can also put mental/behavioral abilities under Qualifications.
Physical demands and work environment maybe not fit any heading; we could omit? But we must preserve ALL substantive information. If we omit physical demands, we lose info. We need to include it somewhere. Could add a section "Physical Demands" but not in allowed headings. However we could incorporate under Qualifications or Skills as part of qualifications. The instruction: Use headings only for those listed; but we can still include other info under those headings. So we can put physical demands under Qualifications as a paragraph.
Thus Qualifications will include knowledge, skills, abilities, physical demands.
Skills could be left empty? Better to not create empty heading. So we may omit Skills heading if no specific content beyond what's already covered. But we have Microsoft Office proficiency; we could put that under Qualifications as well. Then we may not need Skills heading.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule.
Check if we have content for each:
- About the role: we have paragraph (position overview). Good.
- Responsibilities: bullet list of duties.
- Requirements: bullet list of education/experience.
- Qualifications: bullet list of knowledge, communication, interpersonal/organizational, mental/behavioral abilities, physical demands, special training (Microsoft Office). We'll combine.
- Benefits: list of benefits.
- Pay: Pay Range $22.64 - $29.
About the role
maybe a short paragraph summarizing role: "Works independently to assure prompt patient service both on telephone and at front desk. Oversees registration and checkout process and handling of electronic medical records to assure efficient flow of patients through office." That's from Position Overview. But that is also responsibilities. However we need to avoid duplication. Could put About the role as a brief summary: "Capital Health Medical Group front desk position responsible for patient registration, checkout, phone handling, and coordination of office workflow." But we must not invent or summarize away detail. We must preserve ALL substantive information; do NOT invent or summarize away detail. So we cannot create a summary that omits details. We must include all substantive info somewhere. If we put About the role with a short summary, we would be omitting details, which is not allowed. So we need to either not have About the role section, or include all details within it (maybe as paragraphs). But we can have multiple sections; we just must not omit details. So we could put the Position Overview paragraph as About the role (as prose) and then Responsibilities as a list of detailed duties. That would duplicate some content? The Position Overview paragraph is essentially a summary of responsibilities; but it's still substantive info. If we also list responsibilities in detail, we would be repeating some info but that's okay as long as we preserve all info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication. So we can include both. Thus:About the role
Works independently to assure prompt patient service both on telephone and at front desk. Oversees registration and checkout process and handling of electronic medical records to assure efficient flow of patients through office. Performs essential functions, as well as coordinates performance of staff as it relates to essential functions of this position, and all other office positions. Reviews issues promptly with providers, including routine issues, difficulties and unusual circumstances. Handles patient problems/complaints promptly; Refers difficult situations to Director/Manager. Answers telephones promptly and courteously, while handling multiple phone lines. Routes patient calls efficiently and appropriately to appropriate area/individual. Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares new patient charts and/or paperwork at patient presentation. Greets all patients and visitors in a professional and welcoming manner. Informs patient of privacy policies and procedures; Informs patients of delay’s in physician schedules, assists with patient comfort while delayed. Performs registration to ensure demographic and insurance information is accurate and complete. Complies with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights as measured by Q/A and observation. Ensures all requirements and fields noted on check-in and check-out page are satisfied and complete. Collects co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out according to policy. Obtains copies of insurance cards, driver's license, authorizations, and referrals and scans or enters into system. Refers patients to CBO staff regarding past due balances, questions and/or resolution. Reviews and complies with Patient Account Notes and Appointment Notes in system; Accepts accountability for all Work lists/Boxes on dashboard or elsewhere based on assignment. Confirms charges and approves claim creations in system at Check-Out; Validates and submits appropriate claims for real time adjudication. Works “Day End Review” report and designated Tier-based HOLD Claim Work lists on a daily basis. Schedules follow-up appointments, creates appointment ticklers in system, and works associated Work lists/boxes relative to both based on assignment. Completes referrals and pre-authorizations as required. Creates a Time of Service batch and links to a deposit batch daily; Reconciles, balances, and closes each batch/drawer at end of day. Turns over batches to designated resource daily. Performs clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics. Performs other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed.
That's huge but okay. Then Responsibilities: maybe we can list bullet points summarizing each duty. But we already have all duties in paragraph; we could still list them as bullet points for clarity. That would duplicate but okay. But we need to ensure we don't miss any info. Let's extract bullet points from the paragraph: each sentence could be a bullet. Let's list: - Works independently to assure prompt patient service both on telephone and at front desk. - Oversees registration and checkout process and handling of electronic medical records to assure efficient flow of patients through office. - Performs essential functions, as well as coordinates performance of staff as it relates to essential functions of this position, and all other office positions. - Reviews issues promptly with providers, including routine issues, difficulties and unusual circumstances. - Handles patient problems/complaints promptly; Refers difficult situations to Director/Manager. - Answers telephones promptly and courteously, while handling multiple phone lines. - Routes patient calls efficiently and appropriately to appropriate area/individual. - Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares new patient charts and/or paperwork at patient presentation. - Greets all patients and visitors in a professional and welcoming manner. - Informs patient of privacy policies and procedures; Informs patients of delay’s in physician schedules, assists with patient comfort while delayed. - Performs registration to ensure demographic and insurance information is accurate and complete. - Complies with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights as measured by Q/A and observation. - Ensures all requirements and fields noted on check-in and check-out page are satisfied and complete. - Collects co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out according to policy. - Obtains copies of insurance cards, driver's license, authorizations, and referrals and scans or enters into system. - Refers patients to CBO staff regarding past due balances, questions and/or resolution. - Reviews and complies with Patient Account Notes and Appointment Notes in system; Accepts accountability for all Work lists/Boxes on dashboard or elsewhere based on assignment. - Confirms charges and approves claim creations in system at Check-Out; Validates and submits appropriate claims for real time adjudication. - Works “Day End Review” report and designated Tier-based HOLD Claim Work lists on a daily basis. - Schedules follow-up appointments, creates appointment ticklers in system, and works associated Work lists/boxes relative to both based on assignment. - Completes referrals and pre-authorizations as required. - Creates a Time of Service batch and links to a deposit batch daily; Reconciles, balances, and closes each batch/drawer at end of day. - Turns over batches to designated resource daily. - Performs clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics. - Performs other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed. That covers all. Now Requirements: Minimum Requirements Education: High School or equivalent. Experience: Three years related experience in medical office or hospital setting. Prior experience with electronic health record preferred. Other Credentials: (maybe none). We'll put as bullet list. Qualifications: Knowledge and Skills: Intermediate knowledge of medical terminology, ICD-10 and CPT codes. Excellent verbal and written communication skills. Strong interpersonal and organizational skills. Special Training: Proficient with Microsoft office applications: Word, Outlook. Mental, Behavioral and Emotional Abilities: Ability to maintain confidentiality of patient and employee information. Ability to work effectively with physicians. Ability to work independently and as a member of a team. Usual Work Day: 8 Hours. Physical Demands and Work Environment: we could include under Qualifications or maybe a separate section? Not listed as a heading option. Could put under Qualifications as well. But we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide to put Knowledge and Skills under Skills, and Mental/Behavioral under Qualifications? Or we can combine. Better: Use Requirements for education/experience. Use Qualifications for knowledge, skills, special training, mental/behavioral abilities, physical demands. Use Skills maybe for Microsoft Office proficiency? But we already have that under Special Training. Could put under Skills. Let's allocate: - Requirements: Education, Experience, Other Credentials (if any). We'll list bullet. - Qualifications: Knowledge (medical terminology, ICD-10, CPT), communication skills, interpersonal/organizational skills. - Skills: Proficiency with Microsoft Office applications (Word, Outlook). Could also include ability to maintain confidentiality etc? But that's more ability. But we can also put mental/behavioral abilities under Qualifications. Physical demands and work environment maybe not fit any heading; we could omit? But we must preserve ALL substantive information. If we omit physical demands, we lose info. We need to include it somewhere. Could add a section "Physical Demands" but not in allowed headings. However we could incorporate under Qualifications or Skills as part of qualifications. The instruction: Use headings only for those listed; but we can still include other info under those headings. So we can put physical demands under Qualifications as a paragraph. Thus Qualifications will include knowledge, skills, abilities, physical demands. Skills could be left empty? Better to not create empty heading. So we may omit Skills heading if no specific content beyond what's already covered. But we have Microsoft Office proficiency; we could put that under Qualifications as well. Then we may not need Skills heading. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Check if we have content for each: - About the role: we have paragraph (position overview). Good. - Responsibilities: bullet list of duties. - Requirements: bullet list of education/experience. - Qualifications: bullet list of knowledge, communication, interpersonal/organizational, mental/behavioral abilities, physical demands, special training (Microsoft Office). We'll combine. - Benefits: list of benefits. - Pay: Pay Range $22.64 - $29.