Med Equip Delivery Educator

Job Description

A Medical Equipment Delivery Educator will be responsible for delivery, set-up and education of durable medical equipment and supplies, which could occur in the customer home, Home Support office or clinic/hospital settings.

Provides 24-hour/day coverage to Home Support customers and triage all calls effectively.

• Education:
• Required: High School Diploma or Equivalent
• Experience: No Previous Experience Required

• Skills:
• Must be able to use computer/software systems, phone system in order to transmit orders.
• Presents a positive and professional image when representing Home Support.
• Possesses the ability to communicate as a team when problem solving, discussing comments, ideas and issues with co-workers and supervisors.
• Familiar and compliant with regulatory agencies and CoxHealth Home Support policy and procedures as it relates to their job.
• Demonstrates timeliness, courtesy, sincerity and patience when dealing with internal and external customers.
• Maintains a clean and organized work area in order to facilitate timely order placement and easy order tracking.
• Utilizes supplies in an efficient manner and orients and maintains a thorough working knowledge of the warehouse and inventory management systems.
• Effectively maintains current knowledge of respiratory and DME equipment and trends related to home care.
• Defines hospital emergency codes, OSHA standards, infection control methods and performs lifting principles in completing the job.
• Practices safety principles in completing job.
• Able to communicate the problems/needs of the MEDE III job responsibilities and of a patient or customer well and through the appropriate channels.
• Utilizes current committee structures and formal line of communication to promote problem solving and decision making and to communicate results.
• Utilizes standards, guidelines and protocols for optimal care delivery.
• Incorporate data and information to continually improve care and practice to enhance outcome.
• Familiar and compliant with DOT, Joint Commission, OSHA, FDA regulations and CoxHealth Home Support policy and procedure as it relates to their job.

• Licensure/Certification/Registration:
• Required: Must obtain Class E Driver's License within 30 days of hire
• If performing Liquid Oxygen duties, a CDL is required within 60 days of hire.