Med Assistant II - FT - Day - Primary Care Bordentown NJ

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in exceptional physicians, nurses, and staff, as well as advanced technology. Capital Health is a dynamic healthcare resource accredited by the DNV that includes two hospitals, an outpatient center, a satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group consists of over 600 physicians and providers offering primary and specialty care, as well as hospital-based services.

About the Role

Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary. Cleans exam rooms and obtains lab specimens. Assists physicians and other staff as needed. Selects appropriate equipment prior to collection to streamline processes. Verifies specimen orders per department policy.

Prepares exam rooms for patient encounters and assists Licensed Independent Practitioners (LIP) as requested. Maintains appropriate levels of supplies and relevant forms for testing. Performs clerical duties including patient registration, answering phones, scheduling appointments, maintaining and filing medical records, and distributing reports.

Performs electrocardiograms and other relevant tests, including point-of-care testing, following established policies and universal precautions. Verifies patient information by interviewing patients, recording medical history, and confirming the purpose of visits. Documents medical information in electronic medical records, including medication and refill information, and keeps rooms stocked and organized.

Coordinates with front office personnel and ancillary staff in a professional and positive manner, adhering to policies and procedures to support patient service. Assists in front office functions such as checkout duties, claim creation, discharge paperwork, referrals, patient education, appointments, and insurance eligibility.

Performs other clinical and clerical duties to assist in delivering primary healthcare and patient care management within any Capital Health office location under the direction of a provider and manager, in accordance with Capital Health objectives and state laws. Cross-trained to perform Patient Reception Rep duties as needed.

Uploads a notarized "request for access" form and a copy of a State-accepted Certified Medical Assistant certificate to the New Jersey Prescription Monitoring Program (NJPMP); performs NJPMP monitoring under the direction of the LIP. Performs injections, subcutaneous or intramuscular, in accordance with Capital Health policies. May be assigned to other Capital Health Medical Group practices as needed.

Responsibilities

• Perform preliminary physical tests (blood pressure, weight, temperature) and report patient history.
• Clean exam rooms and obtain lab specimens.
• Assist physicians and staff, selecting appropriate equipment for specimen collection.
• Prepare exam rooms for patient encounters and maintain supply levels.
• Perform clerical duties: patient registration, phone answering, appointment scheduling, medical record maintenance, and report distribution.
• Conduct electrocardiograms and point-of-care testing following established policies.
• Verify and document patient information, including medical history and visit purpose.
• Coordinate with front office and ancillary staff to support patient service.
• Assist in front office functions: checkout, claim creation, discharge paperwork, referrals, patient education, and insurance eligibility.
• Perform NJPMP monitoring and upload required documentation.
• Administer injections (subcutaneous or intramuscular) per Capital Health policies.
• Perform other clinical and clerical duties as assigned.

Requirements

• High school diploma or equivalent.
• Graduate of a post-secondary medical assisting education program accredited by NHA, CAHEA, ABHES, or any accrediting agency recognized by the U.S. Department of Education. The program must include at least 330 clock hours of instruction, covering administration of intramuscular and subcutaneous injections, anatomy, equipment choice, sterile technique, hazards, complications, and emergency procedures.
• Current certification from AAMA, NCCT, AMCA, NAHP, NCMA, AMT, or another recognized certifying body approved by the board.
• AHA BLS certification (must obtain before the end of the orientation period).

Skills

• Excellent problem-solving skills and knowledge of insurance specifications and medical terminology.
• Strong phone etiquette and effective communication.
• Proficiency in medical terminology, basic computer and data entry skills, and medical record management.
• Ability to take delegation from RNs/LPNs, exhibit cooperation and flexibility, and assist patients, physicians, and staff.
• Ability to multitask, maintain composure in stressful situations, and prepare records per detailed instructions.
• Consistency and timeliness in attendance.

Physical Demands and Work Environment

• Frequent physical demands: Standing, walking, reaching forward, wrist position deviation, pinching/fine motor activities.
• Occasional physical demands: Sitting, climbing (e.g., stairs or ladders), push/pull, twisting, bending, reaching overhead, squat/kneel/crawl, taste or smell.
• Continuous physical demands: Carrying objects, keyboard use/repetitive motion, talking or hearing.
• Lifting requirements: Floor to waist: 40 lbs; waist level and above: 40 lbs.
• Sensory requirements: Very accurate 20/40 near vision, accurate far vision, color discrimination, moderate depth perception, accurate hearing.
• Anticipated occupational exposure risks: Bloodborne pathogens, chemicals, airborne communicable diseases, dust/particulate matter.

Pay

The pay range for this full-time equivalent (1.0 FTE) position is $19.32 - $24.13 per hour. Actual compensation may differ based on assigned hours and position status (e.g., part-time).

Schedule

Scheduled weekly hours: 40. Usual workday: 8 hours.

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA): Healthcare and Dependent Care
• Retirement Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & AD&D Insurance
• Long Term Disability (LTD) and Short Term Disability (STD) Benefits
• Employee Assistance Program
• Commuter Transit and Parking
• Voluntary benefits: Life, Spouse Voluntary Life, Child Voluntary Life, Legal Services, Accident, Critical Illness, Hospital Indemnity, Identity Theft, and Pet Insurance
• Paid Time-Off Program