Med Assistant - Delafield Peds PC 0.6FTE

About the role

At Children’s Wisconsin, we believe kids deserve the best. Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:

• Affiliation with the #4 children’s hospital in the country (according to Parents magazine)
• Board-certified pediatricians
• Many locations spread throughout southeast Wisconsin
• Commitment to population health and an increased role for pediatricians in the care of children
• Doctors who are very active in their local communities
• Access to many health and wellness programs designed to keep kids safe and healthy

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Responsibilities

• Adheres to all Children’s Wisconsin (CW) and Children’s Medical Group procedures and standards
• Ensures confidentiality and maintains HIPAA compliance
• Provides exceptional care to patients and families
• Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps
• Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements
• Greets patients and families in a welcoming manner, directs them to exam rooms, and maintains clinic flow
• Assists with the collection and documentation of patient information such as vitals, measurements, health screenings, allergies, and home medications
• Reports observations or concerns to the nurse or provider
• Assists the provider in the exam process, administers medications, immunizations, and assists with procedures including capillary and peripheral blood draws
• Communicates with providers, leaders, and staff to maintain clinic operations
• Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance
• Communicates with clinic leader about supply and equipment needs for patient care
• Prepares for clinic by completing paperwork, prior authorizations, or pre-certifications
• Assists with customer service representative duties as needed

Requirements

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
• Graduate of a medical assistant program preferred (in lieu of this, 6 months of experience in a patient care role may be considered)
• Experience in a primary care, urgent care, or specialty care pediatric setting preferred
• Experience in administering immunizations and other injections preferred
• Experience with pediatric patients preferred

Skills

• Ability to assist and support other primary care locations as requested by leaders
• Ability to work with a diverse patient population to promote a culturally competent environment
• Flexibility to work in a fast-paced environment
• Ability to work independently as well as within a team
• Electronic Health Record proficiency preferred
• Night and/or weekend hours may be required during high volume or viral surge periods

Licenses and Certifications

• CMA (Certified Medical Assistant) – American Association of Medical Assistants preferred
• BLS (Basic Life Support Healthcare Provider) – American Heart Association/American Red Cross/National Safety Council required