MED ASSISTANT CERT - CLIN

About the Role

Under general supervision, performs basic nursing procedures on patients and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care in an urgent care setting. This is a PRN/OCC (as-needed) position with variable shifts based in North Knoxville.

Responsibilities

• Maintains established departmental policies and procedures, objectives, quality assessment program, and safety, environmental, and infection control standards.
• Performs basic nursing procedures such as measuring patient height and weight, taking vital signs, and completing ambulatory intake following oncology best practices.
• Performs venipunctures and injections as indicated and allowed by scope of practice.
• Interviews patients and retrieves initial basic evaluation information, inputs data into the EMR, and reports to the appropriate practitioner.
• Maintains a safe, comfortable, and therapeutic environment for patients and families during visits, demonstrating sensitivity to patient comfort and privacy using AIDET communication fundamentals.
• Assists physicians or practitioners with examinations, procedures, and other direct patient care processes.
• Ensures adequate stock of supplies and necessary equipment.
• Monitors and ensures accuracy of recording on patient medical records.
• Maintains all required reports and statistics.
• Assists with medical record requests and scanning documentation into medical records.
• Inspects area daily for compliance with policies, procedures, regulations, and standards; takes corrective action when appropriate.
• Assists with cleaning and re-stocking examination rooms daily.
• Transports instruments to sterile processing as needed.
• Assists with chart prep and provider schedule management.
• Supports provider roles as assigned, including note prep, verbal order entry (per scope of practice and leadership guidelines), order proposal, and prescription refill management.
• Performs reception duties, including professional scripting for phone calls, appropriate documentation of messages, and real-time scheduling/rescheduling of appointments.
• Demonstrates competence in delivering care according to age-specific needs of the population served.
• Enhances professional growth through participation in educational programs, current literature, in-service meetings, and workshops.
• Cooperates with other personnel to achieve department objectives and maintains good employee relations and interdepartmental objectives.
• Attends required meetings.
• Works with a positive attitude, supports a positive work environment, and exhibits initiative to progress patient care and department success.
• Promotes positive relationships with co-workers and follows policies, procedures, and safety standards.
• Completes required education assignments annually.
• Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Qualifications

• Minimum Education: None specified; must meet standards for achievement of the required license and/or certification as mandated by the issuing authority.
• Minimum Experience: None required.
• Licensure Requirement: Certified Medical Assistant (CMA) required.