Mechanical Field Service Engineer, Apprentice

About the role

Mitsubishi Heavy Industries America, Inc. (MHIA) is seeking a Mechanical Field Service Engineer, Apprentice to join their team. This is a remote opportunity.

Scope

Mitsubishi Heavy Industries America Corrugating Machinery Division (CMD) serves the packaging industry with leading edge equipment systems, sales, parts, technical and field support.

Job Responsibilities

• Assist Field Service Engineers in responding to customer support requests.
• Observe and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box-making machines.
• Support disassembly, inspection, and repair processes under supervision.
• Train alongside experienced technicians to interpret prints, specifications, manuals, and work orders.
• Participate in the setup and installation of new equipment, including coordination with riggers and millwrights.
• Learn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operation.
• Shadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activities.
• Absorb and document service activities, including photos and detailed descriptions of work performed.
• Report equipment issues, material needs, or safety concerns to supervising technicians or management.
• Engage in structured learning activities, including technical training modules and performance evaluations.
• Support operations as needed to maintain workflow and meet schedules and quality standards.
• Arrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy.
• Prepare and submit documentation for invoicing and expenses per established procedures.

Qualifications & Skills

• Education: High school diploma or equivalent required.
• Experience: Minimum of one (1) year of hands-on mechanical experience, such as Diesel Mechanic, Automotive Mechanic, Heavy Equipment Technician, or similar position.
• Basic understanding of mechanical systems, hydraulics, and industrial equipment.
• Experience with basic mechanical troubleshooting, fluid systems, and equipment repair.
• Strong mechanical aptitude with the ability to diagnose and repair mechanical systems.
• Ability to read and interpret mechanical drawings, schematics, and service manuals.
• Prior technical school, vocational training, or military training in mechanical, automotive, diesel, or industrial maintenance preferred.
• ASE certifications or equivalent mechanical certifications preferred.

Key Competencies

• Willingness to learn and take direction from experienced professionals.
• Commitment to safe work practices.
• Positive attitude and adaptability in dynamic environments.
• Basic mechanical and electrical understanding.
• Excellent communication and teamwork skills.
• High level of attention to detail and accuracy in mechanical assembly and repair tasks.
• Ability to work independently in the field once trained.

Working Conditions

• Travel: High volume business travel nationwide with little to no advance notice.
• Working Hours: Work will be performed at the request of the customer, anytime including day or night hours. High volume weekend work activity.
• Lifting/physical requirements: Regularly required to sit, stand, bend, and kneel for long periods. Required to walk, talk and/or hear. Frequently lift and/or move 30-50 pounds.

Compensation & Benefits

As of the date of this posting, a good faith estimate of the current pay range for this position is $19.48 to $24.36 per hour. The actual compensation offered may vary based on factors such as the candidate’s experience, skills, qualifications, and internal equity. This range is subject to change over time.

Benefits available include: Excellent Wellness Benefits (Medical, Dental, Vision & 401K Matching), Company-provided STD and LTD, Parental Leave, Company-Provided Life Insurance and AD&D, Paid time off: vacation, sick leave (granted at the beginning of the year). 15 holidays, Tuition Reimbursement Program, Behavioral health support.