Mechanic - Field Service Technician

Location: Greensboro, NC 27235

About the role

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and over 500 retail locations in more than 80 countries. We are seeking knowledgeable, customer-focused auto, diesel, aircraft, or forklift technicians to join our team.

At Crown, we cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. Throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, reflecting our commitment to long-term career growth.

Want to learn more? Watch A Day in the Life of a Crown Field Service Technician.

Responsibilities

• Troubleshoot, diagnose, and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Requirements

• High school diploma or equivalent.
• Valid driver’s license, good driving record, and ability to safely operate lift trucks.
• Less than 2 years of related experience (entry-level role).
• Legally authorized to work in the United States; sponsorship is not available for this position.

Preferred Qualifications

• Good mechanical and electrical aptitudes, with knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
• Ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair experience, welding experience, or knowledge of testing equipment.
• Familiarity with tools such as common hand tools, electrical/air tools, torch, arc welder, and testing equipment.
• Industry-related training and ability to read/understand service manuals.

Benefits

• Health/Dental/Vision/Prescription Drug Plan.
• Flexible Benefits Plan.
• 401K Retirement Savings Plan.
• Life and Disability Benefits.
• Paid Parental Leave.
• Paid Holidays and Paid Vacation.
• Tuition Reimbursement.
• Award-winning service training for technicians.
• Company vehicle for field service technicians.
• Tool insurance.
• No flat-rate pay structure.
• 40 hours per week plus overtime.
• Uniforms and specialty tools provided.
• Primarily 1st shift.
• Career advancement opportunities.