Meat Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promotes excellent customer relations by instilling positive customer focused behavior with associates.
• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner.
• Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
• Takes customer orders over the phone or in person at the store with a pleasant and positive attitude.
• Determines what the customer is looking for in terms of size and appearance. Creates the finished product in a timely fashion.
• Must be able to cut and trim product.
• Develops and implements localized merchandising plans, sets up and creates displays for new or seasonal items to drive sales.
• Develops and maintains communications with other departments and store manager in order to devise cross merchandising plans, to meet financial objectives.
• Makes decisions regarding competitor activity concerning merchandising, pricing, quality, and comparison signage.
• Schedules all Meat associates, oversees and participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department.
• Participates in associate annual performance reviews and new hire interviews.
• Utilizes the Learning Management System (LMS) for current and new associates.
• Manages inventory levels and reviews orders to ensure product quantities meet customer demand.
• Maintains backroom organization and product storage within company guidelines.
• Oversees shelf replenishment efforts to ensure product availability for customers, with prioritization for weekly specials, seasonally and locally relevant items, and other high-velocity items.
• Utilizes cutting list for accuracy and variety of product.
• Maintains freshness by properly removing and recording out of code products.
• Completes required product logs.
• Keeps meat department cases well stocked and appealing to meet customer demand.
• Smiles and greets customers, makes suggestions, answers questions about various cuts and preparation of products.
• Takes orders for future delivery and helps fill special requests.
• Helps resolve customer concerns in a prompt and courteous manner.
• Sets up displays and rotates product as needed.
• Ensures that meat is fresh, in saleable condition with proper prices and signage.
• Handles product that is spoiled, damaged or close to expiration as detailed by company procedures and standards.
• Removes product that is not saleable to ensure quality.
• May grind and cut certain meats and poultry.
• Weighs and wraps merchandise at customer request; applies sticker showing correct price and weight.
• Maintains necessary logs to track freshness and quality.
• Adheres to all food and personal safety codes when handling product or utilizing kitchen tools.
• Maintains backroom and receiving area security and organization by promoting 5S procedures.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly. Empties bone cans.
• May assist with baling cardboard or other related duties if properly trained.
• Trains new associates.
• Supervises associates within the department.
• May assume total leadership of the building in absence of store management.

Qualification Requirements

• High School diploma or general education degree (GED) required.
• Associate or bachelor's degree in business related or food service-related field desirable.
• Minimum (3) years' experience in management within a retail/restaurant/supermarket environment.
• Meat management experience preferred.