Meat Cutter Floater
We are a Wisconsin grocer committed to giving back to the communities we serve and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin. At Festival, people are at the top of our list—evident in our daily interactions, guest treatment, and extensive associate benefits and programs.
About the role
The Meat Cutter - Floater assists in all tasks within the Meat Department to provide guests with exceptional products and services. This role fills in at various stores to ensure the meat department operates at Festival Foods' standards, delivers positive earnings, and maintains high levels of customer service and satisfaction. The position involves trimming and preparing standard cuts of meat, demonstrating teamwork, and contributing to the department's success.
Responsibilities
- Travel to multiple stores to ensure department standards are met by cutting meat, working the service counter, filling processed or frozen meat/seafood, and training meat department associates.
- Assist the Meat Manager in achieving business metric goals, including product ordering, merchandising, productivity, and shrink control.
- Ensure all quality standards are met, including filling cases by 10 AM and 4 PM (service/self-service fresh, frozen, and processed cases).
- Contribute to overall department goals by assisting in other areas as needed.
- Perform all non-case ready meat production: cutting, trimming, grinding, wrapping, marinating, sausage making, etc.
- Increase sales by ensuring visually appealing products and reducing shrink through proper production planning, accurate trim standards, and minimizing waste.
- Maintain adequate supplies in the Meat department by replenishing items as needed.
- Collaborate with the Meat Manager and Assistant Meat Manager on proper par levels for fresh meat cuts/grinds, including backstock in freezers and coolers.
- Assist in writing/placing meat orders and meat supplies.
- Train Utility team members on grinding, cutting product for the service counter, special orders, wrapping, labeling, and filling product.
- Maintain department cleanliness through daily sanitation, organizing, and cleaning work areas, shelving, and the sales floor.
- Maintain food safety and grind logs.
- Complete periodic cutting yield tests with the Meat Manager and Assistant Manager.
- Verify meat deliveries for accuracy and inspect displayed products for close or expired dates, removing them as necessary.
- Provide customer service at the service counter, assist guests with product inquiries, take special orders, and complete them in a timely manner.
- Answer the telephone and assist callers using proper phone etiquette.
- Perform other duties as assigned.
Qualifications
- WI Certified Food Manager License (Festival will reimburse if obtained while employed).
- Ability to lead, coach, and motivate others.
- Ensures thorough and consistent training for all new and current Meat Department associates.
- Ability to deal tactfully and effectively with guests and associates.
- Collaborates with Store Director, Meat Director, Training and Execution Specialists, and other Department Managers to maintain high standards and exceed guest expectations.
- Knowledge of technology and computer use.
- Ability to read, write, and perform simple math problems.
- Good oral and written communication skills.
- Thorough knowledge of the retail food business, perishable department operations, merchandising skills, and the ability to make timely and effective decisions.
- Ability to process all varieties of meat while operating tools safely.
- Thorough understanding of types, cuts, and preparation methods of meats.
- Proper training and knowledge of equipment and procedures needed to complete the job.
- Ability to interpret and follow instructions and solve problems.
- Understanding of, or ability to quickly learn, applicable local, state, and federal regulations, food handling, and sanitation requirements.
- Must be over the age of 18.
- Minimum of 12 months of previous experience cutting meat, including using knives and power equipment (e.g., slicers, grinders, cubing machine, power saw).
- Ability to travel to multiple work locations.
- Excellent customer service skills.
- Must be dependable and flexible.
- Reinforces Festival culture, guest service, and performance expectations to all Meat associates.
Physical Demands
- Stand in one place for long periods, bend, stoop, and kneel regularly.
- Lift 50 to 80 pounds occasionally.
- Repetitive arm and hand movements, eye-hand coordination, substantial hand strength, and standing in place for extended periods.
- May be exposed to extreme temperatures; duties are primarily performed in a cutting room with temperatures ranging from 40 to 50 degrees Fahrenheit.
- Ability to travel to multiple locations.
Schedule
- Full-time position with a schedule that includes mornings, afternoons, weekends, and holidays.
- Flexibility to work evenings or overnight as needed.
- Ability to travel up to 50 miles from home store.
Benefits
- Associate Discount: 15% off grocery purchases for you and your immediate household.
- Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part-time associates receive a $1 premium per hour on Sundays and select holidays. Full-time associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling: Schedules provided two weeks in advance for better planning and balance.
- Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options.
- Support Programs: Includes 3 weeks of paid parental leave, fitness reimbursement, EAP (Employee Assistance Program), and LEAPCare Coaches for confidential support on various issues.
- 401(k) Plan: Festival Foods offers a 401(k) with an annual discretionary match to help associates reach their savings goals.