Meat Cutter

About the role

Maintain desired level of fresh meat production. Maintain cleanliness of department and equipment. Ensure customer service and product quality, freshness, safety and selection.

Responsibilities

• Adhere to Company and Division customer service programs to meet or exceed Division customer service goals.
• Handle customer relations in a positive manner, including effective resolution of customer complaints and reporting to the Meat Manager or Store Director as appropriate.
• Promote personalized service philosophy.
• Receive and break down loads. Check for quality and quantity.
• Maintain product quality by ensuring compliance with Company policies and federal and state regulations on storage and temperatures.
• Cut, grind, weigh and wrap fresh meat products according to proper procedure to ensure product quality.
• Control shrink and expenses. Prevent the sale of out of date or spoiled product.
• Accurately complete and monitor daily log sheet and other required paperwork and logs.
• Maintain and organize meat department cooler and freezer.
• Ensure cleanliness and sanitation of sales floor, work area, cooler, freezer, equipment and retail cases.
• Ensure that product quality, trimming, grinding, packaging, labeling, rotation and wrapping standards are met.
• Ensure proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow.
• Comply with retail labeling laws, federal and state regulations and Company policies.
• Follow Company policies in pricing and handling re-worked and reduced-to-clear items.
• Comply with all federal, state and local health, and food handling and safety standards.
• Assist customers by taking and filling special orders. Make product suggestions and engage in suggestive selling.
• Answer and respond to incoming calls appropriately.
• Perform all job duties and responsibilities safely, accurately and with honesty and integrity.
• Perform other necessary and required duties.

Qualifications

• Ability to be friendly, courteous, tactful and maintain composure in dealing with customers and co-workers.
• Working knowledge of all job duties within the Meat Department including cutting, wrapping, steaming, grinding, cubing, tenderizing and customer service.
• Ability to communicate orally and read and follow written work assignments.
• Good understanding of overall company practices and Meat Department policies and procedures.
• Ability to judge and react to business activity.
• Knowledge of product variety, standards, perishability, food safety, sanitation, labeling and department policies and procedures.
• Frequently reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 80 lbs.
• Bend, stoop and reach frequently and occasionally climb ladders.
• Push and pull fully loaded hand trucks, high boys and pallet jacks.
• Perform repetitious arm movement to prepare and package products.
• Manual dexterity and good eye-hand coordination.
• Mental alertness to ensure safe and accurate completion of work activities.
• Knowledge of basic mathematics and weights and measures.
• Knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and procedures.
• Operate computer software and electronic ordering devices to input order and inventory and print labels.
• Utilize saws, cutters, grinders and other cutting and wrapping equipment.
• Utilize cleaning supplies and equipment, and safety cutters.
• Use of safety gloves.

Schedule

• May be required to work nights, weekends and holidays.
• Scheduled hours will vary.
• Good attendance is required.

Work environment

• Exposure to potential hazards exists with respect to cutting equipment and other work aids necessary to perform job duties.
• Hands remain moist during majority of work time.
• Hands are frequently exposed to 30˚ Fahrenheit while handling product in the display cases.
• Ability to work for prolonged period of time in an environment with a temperature range of 40˚ to 50˚ Fahrenheit.
• Exposure to 35˚ Fahrenheit while handling products in cold cases, 28˚ Fahrenheit in cooler and -20˚ Fahrenheit in freezer.
• Working conditions consist of a temperature controlled store environment.

Safety-sensitive position: Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.