Meat Clerk - Wrapper and Clean Up (Part-time)

About the role

The Meat Clerk, who reports directly to the Meat Supervisor, ensures a memorable customer shopping experience by greeting customers promptly and fulfilling requests for fresh meat accurately and efficiently. The role involves developing familiarity with all Meat department products to meet customer needs and complete sales. NWCI - Cost U Less offers growth opportunities, a competitive salary, and benefits package within a dynamic and diverse culture. NWCI serves under-served rural communities and urban neighborhood markets in Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean, focusing on a broad range of food products and household needs.

Schedule

20 hours per week, available 7 days a week:

• Closing shifts: 3:30 pm – 7:30 pm on weekdays
• 2:00 pm – 6:00 pm on weekends

Responsibilities

• Follow all Cost-U-Less Meat Department standards, procedures, and goals for fish, meat, pork, and poultry.
• Wear proper clothing per local government regulations before entering the department.
• Adhere to Meat Department and government safety and sanitation procedures and policies.
• Assist in inspecting and reassembling department equipment sanitized the previous night.
• Package, cut, and ground merchandise to trays and wrap per Company standards.
• Weigh merchandise, affix labels, and attach customer order sheets for special orders; contact customers to inform them of order readiness.
• Transfer wrapped and labeled trays to rolling racks for the sales floor or storage in the meat cooler.
• Stock the meat case, ensuring proper stock levels, mix, and presentation; adhere to the Fresh at Five program to maximize sales.
• Provide superior customer service:
  • Greet every customer within eye contact range with a smile and warm greeting.
  • Ask customers if they need assistance and guide them to items in the Meat Department.
  • Respond promptly to incoming calls to handle customer orders or issues; resolve issues or escalate to a supervisor.
  • Assist customers with heavy or large purchases.
  • Thank each customer for shopping at Cost-U-Less.
• Perform tasks assigned by management or supervisory personnel promptly and efficiently.
• Adapt positively to changes in direction or assignment and comply with new programs, methods, and procedures.
• Clean and sanitize the Meat department, including equipment and utensils, throughout the shift; reassemble equipment after cleaning.
• Follow label instructions for cleaning products and maintain sanitation logs.
• Sweep, mop, spray, wash, and wipe to clean and sanitize the Meat area throughout the shift.
• Comply with all health codes required by local laws and use proper lifting and box-cutting techniques.
• Maintain adequate Meat Department supplies and replenish as needed.
• Assist the Receiving Department in receiving department meats and supplies.
• Organize back stock, ingredients, and supplies in the cooler and/or freezer per Meat department procedures.
• Restock necessary supplies for easy use on each shift.
• Participate in monthly and semi-annual financial/physical inventory.

Requirements

• High School diploma or a combination of experience and education preferred.
• Basic math, reading, and writing skills.
• Ability to communicate in local language(s).
• Strong human relations skills; pleasant disposition and willingness to interact positively with others.
• Ability to cooperate with team members in a busy environment to accomplish business goals.
• Passion for providing excellent customer service and anticipating customer needs.
• Clean police record where applicable by local regulations.
• Current health certificate where applicable by local regulations.
• Ability to work safely in an environment with moving meat department equipment and tools.
• Strong verbal and written communication skills.
• Ability to multi-task and react proactively to identify and solve customer inquiries or problems.
• Organizational skills to maintain a clean, safe, and sanitary work area.
• Familiarity with merchandise locations on the sales floor to assist customers.
• Ability to work well with other team members and maintain a strong work ethic.
• Self-motivated, dependable, and committed to honesty, integrity, and efficiency.
• Willingness to accept responsibility for choices and decisions.
• Flexibility to perform tasks as assigned by managers and assist customers, suppliers, and other employees.

Working Conditions

• Able to stand for long periods throughout the shift.
• Able to lift a minimum of 50 lbs consistently.
• Able to stoop and bend regularly.
• Ability to work in varying temperatures from heat to as low as 20°F (-6.66°C).
• Fast-paced work environment.
• Flexible hours, shifts, and days, including mornings, evenings, weekends, overnights, and public holidays.
• Ability to work both inside and outside the building.

Benefits

A competitive salary is offered along with opportunities to learn, develop, and advance throughout the organization.