Meat Assistant Department Manager
About the role
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. If you have experience as a meat cutter, in fast food, restaurants, or food service, this is your chance to apply! As the Meat Assistant Department Manager, you’ll help oversee daily operations, support a great team, and ensure our guests receive top-quality products and service. Our meat department is a resource for customers looking to create restaurant-quality meals at home. By providing exceptional customer service, food preparation advice, and expert food service guidance, we help guests make the most of their meals. Plus, you'll enjoy the fast-paced environment of a sales and customer service-focused department with the stability of a grocery retail career.
Responsibilities
- Support the Meat Department Manager lead daily operations in their absence and step in as needed.
- Create a positive work environment by training, mentoring, and developing associates.
- Grow the team collaborate with the Meat Department Manager to write and conduct performance reviews, and conduct corrective action as appropriate.
- Keep our meat department running smoothly lead by example, maintain proper stock levels, and ensure accurate pricing and merchandising.
- Ensure guests receive outstanding customer service—help them find what they need, provide expert advice on meat selection and preparation, and resolve any concerns.
- Maintain a clean, organized, and food-safe workspace in compliance with company standards.
- Monitor sales and inventory to maximize department profitability.
- Collaborate with meat and store leadership teams; work closely with the Store Director, Meat Director, Training & Execution Specialists, and other department managers to exceed expectations.
- Other duties as assigned.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absence.
Requirements
- Education: High School Education or equivalent combination of education and experience.
- Experience: 3+ years of leadership experience (at least 1 year as manager) – retail, food service, fast food, or restaurant preferred.
- Certification: WI Certified Food Manager License (Festival to reimburse if associate obtains while employed).
- Ability to lead, coach and motivate a team.
- Great communication skills and customer‑focused mindset