MCE Enablement Architect

About the role

We are seeking a knowledgeable and experienced Salesforce Marketing Cloud Engagement individual to join ListEngage Academy, our internal enablement team. This individual will play a critical role in educating and empowering learners to confidently understand and use Salesforce Marketing Cloud Engagement.

Responsibilities

• Deliver live instruction virtually on Salesforce Marketing Cloud Engagement
• Design and facilitate curriculum, training assets, hands-on exercises, and projects
• Translate complex technical concepts into simple, digestible content for learners
• Audit learner progress and adapt instruction based on varying skill levels
• Provide individualized support, coaching, and feedback to learners
• Foster an inclusive, supportive, and engaging learning environment
• Stay current with Salesforce releases to continuously improve course content
• Collaborate with internal teams to align training with company needs

Requirements

• Bachelor’s degree in any field of study required
• Salesforce certifications required: Marketing Cloud Email Specialist, Marketing Cloud Engagement Administrator, Marketing Cloud Engagement Consultant, Marketing Cloud Engagement Developer
• Hands-on experience with Salesforce Marketing Cloud Engagement
• Strong understanding of: Data models and subscriber management, Content creation and dynamic personalization, Marketing automation and journey orchestration, Campaign analytics, Deliverability, SQL, AMPscript
• Experience working with other Salesforce products (such as Sales Cloud, Service Cloud, Data 360, etc.)

Preferred Qualifications

• Data 360 Consultant
• Salesforce certification
• Proficient with JavaScript
• Prior teaching, training, or coaching experience
• Experience working with adult learners, career switchers, or early-career professionals
• Knowledge, Skills and Abilities: Excellent communication and presentation skills, Passion for teaching and helping others succeed, Ability to simplify complex topics without losing accuracy, Adaptability in teaching styles to meet diverse learning needs, Strong organizational and time management skills

What We Offer

• Competitive salary and performance-based incentives
• Comprehensive benefits package, including health, dental, and vision insurance
• Opportunities for professional development and career growth
• A collaborative and inclusive work environment

Why You Should Join Us

• 100% CEO approval on Glassdoor
• Core values that drive us: Be a Team Player, Be Accountable, Be Growth Oriented, Be Great at What You Do
• Currently 100% remote work arrangements