McDonalds Hiring Manager

About the role

The Hiring Associate oversees all recruiting, hiring, and staffing needs for a group of restaurants within the Regional Vice President’s area. Key stakeholders include Operations Supervisors, Restaurant Managers, Trainer Associates, and potential applicants. The role promotes a positive candidate experience and collaborates with leadership to build a high-performance, unified team culture.

Responsibilities

• Build strong relationships with General Managers to understand and address restaurant staffing needs.
• Execute recruitment and retention plans to maintain fully staffed restaurants.
• Conduct market research to ensure competitive pay and benefits within the restaurant patch.
• Generate and manage applications to meet staffing goals, ensuring sufficient quantity and quality of candidates.
• Develop and support key recruitment programs to attract applicants.
• Collaborate with other hiring associates and the RVP People Staffing lead to improve recruiting processes.
• Participate in job fairs and company hiring events.
• Ensure a consistent hiring message across all recruiting materials (in-restaurant, online, etc.).
• Use McDonald’s McHire application to process applicants, schedule interviews, and manage hiring workflows.
• Conduct interviews (in-person, phone, or video) and evaluate resumes/applications.
• Manage the hiring process, including onboarding via McHire, and ensure 100% compliance for work authorization documentation and I-9 forms.
• Conduct reference checks and prepare welcome packets for new hires.
• Submit weekly reports and participate in patch meetings with the Area Supervisor.

Qualifications

• 1-2 years of recruitment experience in retail, hospitality, or food service.
• Strong sourcing skills and proficiency with recruitment technology.
• Ability to conduct various types of interviews.
• Excellent written and verbal communication skills.
• Strong organizational and technical skills (Excel, PowerPoint, Word, Access).
• Knowledge of recruitment market practices and trends.
• Results-driven with a high sense of urgency.
• Ability to work across multiple restaurants and develop long-term client relationships.
• Proven ability to create and implement plans.
• Ability to build partnerships across functions and work collaboratively.
• Highly mobile, with the ability to travel and support the market as needed.

Performance Metrics

• Crew Staffing Numbers
• Manager Staffing Numbers
• Turnover Percentage

Schedule

Primary schedule is Monday to Friday, 9am–5pm, working in the restaurants. Occasional night and weekend hours may be required to meet goals.

Benefits

• Paid Time Off (PTO)
• Medical, dental, and vision benefits
• Free food
• Paid holidays
• Company-provided phone and laptop
• 100% college tuition coverage through CTU
• Fun work environment

This position is with an independent franchisee, not McDonald’s USA. Employment decisions, including hiring, are made solely by the franchisee.