McDade Hospitality House Manager

About the role

This job oversees departments within the hotel and acts as a General Manager in the absence of the General Manager. Analyzes hotel financials, provides timely and accurate reports, generates new and repeat business in alignment with sales goals, maximizes profits by practicing stringent cost controls to include labor costs through proper training and scheduling, guides the hotel in a positive direction understanding the workforce and proactive recruitment of qualified candidates.

Responsibilities

• Develops pricing strategies, balancing firm objectives and customer satisfaction.
• Evaluates the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
• Negotiates contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
• Directs hiring, training, and performance evaluations of Front Desk Supervisor and Medical Concierge and oversee their daily activities.
• Formulates, directs and coordinates marketing activities and policies to promote products and services, working with advertising and promotion managers.

Requirements

Required - Bachelor's degree In Hotel and Restaurant Management or other related field
Preferred - Master’s degree
Required - 3 years experience as an Operations Manager, Front Office Manager or Department Manager in a full or select service hotel

Skills and Abilities (KSAs)

• Computer skills and dexterity required for data entry and retrieval of patient information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Knowledge of all departments of the hotel.
• Skills to identify and develop sales revenue through multiple channels.
• Skills to work with minimal direct supervision.
• Working knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA Equal Pay act, Pregnancy Discrimination, Act, FLSA, ADA, OSHA, FMLA, and NLRA.
• Skills to be able to operate office equipment.

Physical and Environmental Demands

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.

Must be able to work a flexible work schedule (e.g. more than eight hours a day).

Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.

Must be able to travel throughout and between facilities.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.