MBTA Transit Associate

Job Snapshot

Be Very Visible & Very Friendly - Take Ownership of the Station
- Stats & Activity Reporting

Qualifications

• Must have at least one year experience in hospitality or customer service
• Must be at least 18 years old
• Must have High School Diploma or GED

Requirements

• Ability and Inclination to smile all day, stand all day with provided breaks (Outside the Station Booth)
• Ability to lift (5-10lbs) the handicap bridges that are necessary for those in wheelchairs and strollers
• Ability to tolerate loud noises
• Excellent communication skills with the ability to speak, read and write the English language in order to create basic reports
• Physical capacity to stand and walk continuously during an eight-hour and ten-hour shifts with normal breaks (ex: two fifteen-minute breaks, and one thirty-minute meal break)
• Able to work in station platforms in all conditions with provided inclement weather gear

Benefits

• Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law)
• Bonuses: Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements.
• Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).
• 401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).

Pay

$21.74 - $22.74 per hour

Schedule

Shift Schedule: (MUST have open availability due to seniority based scheduling)
AM Shift: 6:00 AM - 2:00 PM (5 days)
PM Shift: 2:00 PM - 12:00 AM (4 days)

Benefits

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law)
• Bonuses: Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements.
• Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).
• 401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).