MBRCC, Oncology Nurse Navigator, Full-Time, Day Shift

About the role

As an expert clinician, this role is responsible for coordinating all services and systems to ensure an organized, multidisciplinary approach to delivering care to adult Hematology/Oncology patients. The position provides expert care by incorporating nursing principles and theories to achieve identified patient outcomes, assists leadership in ensuring consistent plan execution, and serves as a liaison between physicians, internal/external departments, and providers to meet departmental, program, and institutional goals.

Responsibilities

• Coordinates and monitors all phases of cancer services including prevention/screening, diagnosis, treatment, survivorship, death and dying for patients and caregivers.
• Acts as a liaison between patients, physicians, and the hospital to facilitate transitions across inpatient and outpatient environments.
• Collaborates with financial counselors and social services to complete financial assessments and with managers and agencies to ensure plan of care adherence, resolve obstacles, and enable optimal patient functioning.
• Monitors and adjusts service schedules to maximize efficient patient flow through lab, clinic, or infusion center.
• Attends inpatient/discharge rounds, tumor boards, and similar meetings to gather and communicate patient status and healthcare needs.
• Coordinates long-term follow-up with local/referring physicians and maintains retrievable patient lists with key information (e.g., name, DOB, patient status, treatment plan status).
• Communicates with referring institutions and physicians and assists with healthcare-related paperwork (e.g., Leave of Absence, FMLA, return to work/school).
• Applies the nursing process to patients and families using experience, theoretical knowledge, and clinical expertise; provides initial and ongoing teaching to complex/high-risk patients and caregivers.
• Delegates and coordinates teaching for intermediate or low-risk patients and caregivers; evaluates teaching effectiveness and modifies education plans as needed.
• Develops service-specific patient/caregiver education materials and coordinates or participates in responses to life-threatening emergencies.
• May provide hands-on patient care in lab, clinic, or infusion center, including nursing assessments, chaperoning, procedures, phlebotomy, IV therapy, and other direct care to maintain patient flow.
• Triages incoming patient telephone calls and performs proactive outgoing telephone triage by routinely contacting high-risk patients and caregivers to assess health status and service needs.
• Demonstrates accountability for nursing practice, identifies learning needs, and integrates quality improvement and clinical nursing research into practice.
• Develops, revises, and follows established standards of care, standards of practice, and policies and procedures; participates in clinical research activities.
• Provides feedback for evaluating employee performance and assists in orienting new employees.

Requirements

• Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
• Obtain certification in Basic Life Support within 30 days of hire date.
• Oncology Certified Nurse (OCN) or Blood and Marrow Transplant Certified Nurse (BMTCN) required within three (3) years of hire.
• Three (3) years of nursing experience.

Preferred Qualifications

• Bachelor’s degree in Nursing.
• Oncology Certified Nurse (OCN) or Blood and Marrow Transplant Certified Nurse (BMTCN).
• Prior experience with hematology/oncology.
• Five (5) years of clinical nursing experience.
• One (1) year of Oncology experience.

Physical Requirements

The role requires strength and/or stamina, lifting, moving, stooping, reaching, positioning of patients, standing, walking, carrying of patients, materials and equipment weighing 40+ lbs.

Working Environment

The work environment includes close collaboration with others, protracted or irregular hours, exposure to biohazards, infectious diseases, and the deceased, handling of water, electrical hazards associated with patient care equipment, and frequent contact with patients and families.