MBA/MSBA CMC Office Manager

About the role

The MBA/MSBA CMC Office Manager position plays a crucial role in maintaining the internal functions of the Career Management Center while also engaging with external stakeholders to foster relationships and support career development initiatives.

Responsibilities

• Provide administrative and clerical support for day-to-day operations of FTMBA/MSBA CMC, including but not limited to: reviewing and tracking a high volume of student expenses and reimbursement documents, managing all communications and paperwork in processing of student travel reimbursements; communicating effectively with staff and faculty across campus to reserve space for events and meetings, request and route vendor contracts; monitoring office supplies and ordering materials as needed; maintaining office space, including storage, kitchen, and interview suites, safe and organized.
• Manage, execute, evaluate, and improve complex logistics of CMC-sponsored events; schedule venues or campus resources; market program-sponsored events to students in the FTMBA/MSBA program – including calendar invitations that market events to maximize student participation; track student responses and attendance; arrange catering, handle invoicing and payment processing, manage logistics of student transportation, technology platforms for virtual events, and other inter-University resources; serve as primary point person for Terry Business Office; communicate with Business Learning Community management team by submitting work orders for upgrades, maintenance, and repairs as needed.
• Support recruiting operations with reserving, calendaring of resources including classrooms, interview suites, conference rooms, team rooms, and other campus resources.
• Manage and execute reception and high-touch customer service for the Full-Time MBA and Master of Science in Business Analytics (FTMBA/MSBA) Career Management Center serving students, recruiters, alumni, and faculty & staff representatives from academic departments across campus; manage departmental phone and email account, complete requests or escalate issues to appropriate personnel; communicate with the building services group for any office-related needs.
• Supervise FTMBA/MSBA Program Student Workers; recruit, hire, train and establish work schedules; assign tasks and monitor performance to manage overall office workflow and ensure a professional work environment and efficient day to day operations.
• Miscellaneous duties as assigned.

Qualifications

• High school diploma or equivalent
• Preferred: Demonstrated ability to work well on a team and independently
• Strong interpersonal, communication and customer relationship skills
• Deep attention to detail and concern for accuracy
• Sound organization, and multi-tasking skills
• Friendly, professional demeanor demonstrated in person and through telephone and email etiquette
• Proficiency in Microsoft Word, competence in Excel and Outlook