Materials Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Materials Manager is responsible for all aspects of inventory management and warehouse operations to ensure maximum efficiency and customer satisfaction. They develop and implement warehouse operations systems, maintain accurate stock control systems, and manage inventory transaction processes. They set and drive strategy, review workflow and staffing requirements, and assess departmental performance. Through coaching, training, and evaluation, they motivate and manage the Materials team to meet company goals and policies. The Materials Manager also leads cross‑functional projects, produces reports on inventory and warehouse status, and provides guidance and training to personnel while anticipating and resolving potential issues.

Responsibilities

• Ensure the warehouse operates with maximum efficiency with customer satisfaction as the main objective.
• Supervise, organize, direct, and train materials employees by establishing, monitoring, and managing operational objectives.
• Manage and monitor inventory transaction processes to ensure accuracy and timeliness per company policies.
• Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and facility capabilities.
• Verify inventory computations by comparing them to physical counts, investigate discrepancies, and adjust errors.
• Develop warehouse operations systems covering product handling, storage requirements, equipment utilization, inventory management, inbound and shipping processes.
• Coordinate and monitor the receipt, storage, movement, and shipment of goods.
• Coordinate the generation of cycle‑count and physical inventory sheets and maintain inventory count accuracy.
• Manage recycling and inventory disposal in accordance with Creation Technologies’ policy.
• Assist Finance and Procurement staff by reviewing and analyzing invoices as needed.
• Inspect material‑handling equipment, tools, and machinery regularly and monitor general maintenance.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards, procedures, and legal regulations.
• Directly manage employees, including approving timecards and PTO, performance evaluations, career‑progression planning, and employee recognition.
• Motivate, organize, and encourage teamwork to ensure productivity goals are met or exceeded.
• Set and drive strategy for the Materials function.
• Review and prepare workflow, staffing, space requirements, equipment design, and action plans while ensuring productivity, quality, and customer‑service standards.
• Assess departmental performance, identify problems, and develop and present effective solutions.
• Coach, manage, and evaluate performance of Materials team personnel to meet company goals, including career progression and cross‑functional skill development.
• Demonstrate flexibility in developing systems adaptable to individual projects with varying quality‑assurance and documentation requirements.
• Provide feedback to leadership on resources and training needs; propose and implement solutions.
• Audit receiving, shipping, material‑handling processes and procedures, shipments, receipts, etc.
• Coordinate and support implementation of training, procedural documentation updates, and process improvements.
• Lead cross‑functional projects, process improvements, and continuous‑improvement events to enhance Materials team performance.
• Produce statistical and informational reports daily, weekly, and monthly on inventory and warehouse status, establishing metrics and targets.
• Provide guidance, training, and priorities to personnel in daily work while resolving issues and anticipating potential problems.
• Participate in global policy changes and continuous process‑improvement initiatives.
• Update policies and training materials as needed.
• Perform other duties and responsibilities as assigned.

Qualifications

• 5 years of experience in warehouse/inventory management, physical inventory practices, and procedures.
• 5 years of experience leading hourly teams or equivalent experience/training.
• University or college degree in a related field, or an equivalent combination of education and experience.
• High School diploma, GED, or equivalency.
• Strong working knowledge of the MS Office Suite (Advanced Excel, Access, Outlook, PowerPoint, etc.) for creating, editing, and maintaining documents.
• Experience setting up MS Excel functions, including formulas, VLOOKUP, and PivotTables.
• Advanced English business communication skills, both written and verbal.
• Ability to schedule and conduct meaningful meetings.
• Strong customer‑service focus (internal and external).
• Very detail‑oriented with strong organizational skills.
• Flexible, adaptable, and willing to modify activities and direction in a dynamic business environment.
• Ability to manage and support staffing of a multi‑shift operation.
• Proactive with a sense of urgency.
• Preferred: Experience managing inventory in the electronics industry.
• Preferred: APICS CPIM Certification.