Materials Management Technical Support, Senior Manager

Reporting to the Director, Materials Operations, this role is responsible for developing and executing the Materials Management Technical Support strategy for Manufacturing support operations, material control process design, compliant material flows, and system reconciliation in support of product commercialization. The individual will also support key Materials Management systems and processes, including change controls, risk assessments, deviations, and GMP documentation.

Responsibilities

• Own the development of SOPs, work instructions, and related documentation required for commercial Materials Management, and tech transfer of new products and programs
• Represent Materials Management at cross-functional daily management meetings, maintaining visibility to technical issues and action plans across warehouses and production staging areas
• Develop strategy and procedures for integrating Materials Management digital systems (ERP, MRP, WMS, Serialization, etc.) with compliant material flows. Identify Key Performance Indicators (KPI) and reconciliation processes
• Serve as the primary escalation point for Material Management issues; coordinate resolution with subject matter experts and communicate status to management
• Support deviation management, CAPA, and change control activities, as needed. Serve as the process SME for Materials Management. Support Materials Management investigations and root cause analyses
• Partner with Managed Service Provider program managers to monitor performance, optimize schedules, and update statements of work to support evolving business requirements
• Identify warehouse and material control innovations to drive efficiencies at scale
• Implement standard work, process confirmations, and support tiered management initiatives
• Design and maintain physical and system material flows, deploying Kanban systems and other methodologies to support 24x7 manufacturing
• Lead Technical Support initiatives, contribute to strategy development, and lead team resources to achieve Material Operations objectives
• Oversee the sustained performance and continuous improvement of cell and gene therapy Materials Management processes
• Ensure compliance with all regulatory, corporate, and Quality System requirements

Requirements

• Demonstrated experience in manufacturing support operations, warehouse management, and cGMP material control
• Proficient in ERP/MRP/WMS and related supply chain systems
• Strong technical problem-solving, technical writing, and presentation skills. Lean Six Sigma Green Belt or Black Belt preferred
• Strong sense of urgency, with the ability to escalate issues promptly and communicate transparently with stakeholders and management
• Ability to work independently with minimal supervision, manage multiple priorities, and support several projects simultaneously
• Strong interpersonal, collaboration, and teamwork skills

Qualifications

• BS or MS in Supply Chain or a related discipline
• 6 years of experience supporting site-based materials management in cell and gene therapy manufacturing, biopharmaceutical manufacturing, or a related pharmaceutical environment
• 3 years of leadership experience

Pay

The pay range for this role is $128,800 - $193,200. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on skills, competencies, experience, and other job-related factors permitted by law.

Benefits

• Medical, dental, and vision benefits
• Generous paid time off, including a week-long company shutdown in the Summer and Winter
• Educational assistance programs including student loan repayment
• Generous commuting subsidy
• Matching charitable donations
• 401(k) retirement plan

Schedule

This is an On-Site role requiring five days per week on-site with ad hoc flexibility.