Material Handler, Returns (A-Shift)

About Us

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education, and community.

Life at Tory Burch

• Join a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.
• Work in a welcoming and inclusive culture where everyone is empowered to make a difference.
• Receive competitive pay and rewards for high performance.
• Access generous benefits supporting mental and physical health, financial security, and overall wellness.
• Enjoy a generous employee discount and access to exclusive sales on our collections.
• Participate in ongoing training and career development programs.
• Benefit from flexible scheduling, including three-day workweeks.
• Work in a state-of-the-art, climate-controlled facility with a casual dress code every day.
• Engage in giving back through the Tory Burch Foundation and paid volunteer days.

About the Role

The Material Handler is responsible for ensuring smooth operations within the warehouse by handling tasks such as receiving, stocking, processing returns, replenishing, packing, picking, shipping, and maintaining the overall organization and safety of the distribution center. This role requires attention to detail, teamwork, and the ability to work efficiently in a fast-paced environment.

Responsibilities

A typical day may include:

• Contributing to team efforts to meet department goals and ensure the accuracy of all processes.
• Handling the receipt, stocking, and transfer of products, including inbound receipts, managing product movement, and preparing goods for delivery.
• Operating manual and material handling equipment (e.g., pallet jacks, RF scanners) to move products safely and efficiently within the warehouse.
• Performing tasks such as organizing materials, managing stock, unloading/loading shipments, and assisting in the warehouse as needed.
• Safely handling products, especially delicate items like garments or shoes, ensuring their proper condition and placement.
• Adhering to and meeting department productivity standards, including following Tory Burch Safety Standards and Code of Conduct.
• Completing other duties as assigned.

Additional Department-Specific Responsibilities

• Packing: Prepare products for shipment to customers and stores, ensuring each item is packaged correctly and securely.
• Picking: Pull products from shelves based on customer orders, ensuring accuracy and proper packaging for distribution to various channels.
• Receiving: Ensure accuracy of received shipments and use RF scanners for inbound shipments.
• Replenishment: Coordinate inbound and outbound putaway and replenishment of stock and ensure accurate product placement.
• Returns: Inspect and process returned items, determine whether they can be restocked, prepare for restocking, and accurately input data regarding the return.
• Shipping: Ensure outbound shipments are accurate, and product is prepared, loaded, moved, and staged as required.

Requirements

• High school diploma or GED.
• A minimum of six months of related experience in a distribution environment.
• Experience in utilizing various types of warehouse equipment is a plus.
• Ability to stand for up to 12 hours daily.
• Ability to lift up to 35 lbs.
• Excellent oral and written communication skills; English proficiency (speaking and understanding).
• Ability to read and interpret simple instructions and SOP documents.
• Basic math skills to understand location quantities, thresholds, and capacity.
• Manhattan Associates WMS knowledge preferred.
• Strong organizational and time management skills.
• Ability to establish and maintain professional relationships within the distribution center.
• Strong attention to detail and consistency when entering information repetitiously.
• Willingness to work overtime as needed, including weekends and holidays.

Why Join Our Team

The Distribution Center (DC) Team is an exciting and collaborative group where innovation meets a personal touch. At our state-of-the-art facility, joining this team means being part of a group that values the contributions of its members and works together to provide best-in-class service to our customers. The DC is focused on creating a strong Employee Value Proposition centered on three key pillars: Developing Admired Leaders & High-Performing Teams, Creating a Great Employee Experience, and Performing with Excellence.

How We Work Together

• Adaptable: We change before we have to.
• Entrepreneurial: We own it.
• Collaborative: There’s no “I” in Tory.
• Client & Brand Focused: We put ourselves in Tory’s shoes.
• Live the Values: We show up for each other.
• Functional Expertise: We’re constantly learning and growing.

Team Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility, and lead with excellence & humor.