Material Handler Aftermarket Merchandise Fulfillment Specialist

About the role

The Material Handler – Aftermarket Merchandise & Fulfillment Specialist plays a critical role in supporting warehouse, retail, and e-commerce operations through the receipt, processing, evaluation, storage, and distribution of merchandise. This position is responsible for maintaining inventory accuracy, fulfilling customer and store orders, supporting product flow, conducting jewelry metal testing, and assisting with inventory optimization initiatives. The successful candidate demonstrates strong organizational skills, attention to detail, and a commitment to safety, quality, and operational excellence.

Responsibilities

• Inventory Management & Material Handling (20%): Receive, inspect, unload, and process incoming merchandise and donated goods; sort, organize, and store products in designated warehouse locations; maintain inventory accuracy through proper handling and documentation; assist with inventory transfers between warehouse and retail store locations; support cycle counts, physical inventories, and inventory reconciliation; report inventory discrepancies, damages, or shortages to leadership.
• Order Fulfillment & Distribution (30%): Pick, pack, and stage merchandise for retail stores, e‑commerce customers, wholesale accounts, and special projects; prepare shipments according to established procedures and timelines; load and unload merchandise using approved material handling equipment and safe work practices; verify order accuracy, product quantities, and shipment documentation prior to distribution; support store replenishment and bulk merchandise distribution initiatives.
• E‑Commerce Shipping & Fulfillment (15%): Accurately process e‑commerce orders from receipt through shipment; package merchandise to ensure product protection and customer satisfaction; utilize approved shipping systems and carrier platforms to create shipping labels and process orders; verify product descriptions, quantities, and order details before shipment; process customer returns and assist with inventory adjustments related to e‑commerce activity; maintain shipping supplies and organized workstations; monitor fulfillment timelines to ensure orders are processed within service expectations.
• Product Purging & Inventory Optimization (5%): Identify slow‑moving, aged