Master Stylist
Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty, where industry-leading beauty professionals share their expertise while building authentic community and driving bold innovations. This role offers robust organizational support, increasing investment, and personal empowerment within a stable, forward-thinking company.
About the role
The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. They deliver quality professional services with an emphasis on the guest’s total look, supporting the Experience Manager (SM) and Assistant Services Manager (ASM) through performance, guest service, and operational compliance. This position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.
Responsibilities
- Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Meet or exceed sales goal of $1,250 average weekly sales and productivity goals for hair services by delivering exceptional guest service; contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
- Perform product demonstrations to drive sales and enhance guest experience.
- Support in-store events, promotions, and marketing initiatives to deliver an unrivaled guest experience.
- Stay informed about new and existing industry trends, products, and services during work time; communicate their benefits to guests.
- Maintain prompt, regular attendance.
- Develop guest relationships through consultations and appropriate retail/service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner.
- Collaborate with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to enhance guest experience.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory trainings and meetings for continuous professional development.
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Follow all safety, sanitation, and infection control procedures before, during, and after services; comply with state board guidelines.
- Adhere to established service protocols for a consistent guest experience.
- Utilize booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager to ensure guest readiness.
- Maintain cleanliness of the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
- Adhere to the Ulta Beauty dress code and loss prevention best practices.
- Execute other operational tasks as directed.
Requirements
- Cosmetology license.
- Previous relevant work experience.
- Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing (where applicable); aptitude to develop skills in all service categories.
- Proficiency with salon equipment and chemicals.
- Ability to demonstrate, recommend, and sell pro hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
- Continuous mobility during shift.
- Continuous lifting and/or moving up to 10 lbs. during shift.
- Frequent bending, reaching, and twisting during shift.
- Ability to stand for long periods during shift.
- Continuous coordination and manipulation of objects during shift.
Pay
The pay range for this position is the higher of $16.94 - $20.20 per hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan. Exact pay is based on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests.
Benefits
Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information, visit the Benefits and Career Development page.
About Ulta Beauty
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services.