Master Stylist

Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty, where industry-leading beauty professionals share their expertise, build authentic community, and drive bold innovations. Join a company with robust support, increasing investment, and personal empowerment opportunities—all within a stable and thriving organization shaping the future of beauty services.

About the Role

The Master Stylist engages with guests, consults on hair care needs, and recommends products and services while delivering quality professional services. This role supports the Experience Manager (SM) and Assistant Services Manager (ASM) by focusing on performance (service sales and productivity), guest service, and adherence to operational procedures and compliance standards. A passion for the beauty industry, exceptional guest service, and a commitment to learning and communicating product knowledge are essential.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goals of $1,250 average weekly sales and productivity targets for hair services by delivering exceptional guest service, contributing to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
• Conduct product demonstrations to drive sales and enhance the guest service experience.
• Support in-store events, promotions, and marketing initiatives to deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services during work time, and educate guests on their benefits and ingredients.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and tailored retail/service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Collaborate with skin therapists and the retail team to provide a holistic guest experience.
• Build professional relationships with peers and brand partners to enhance guest experience.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
• Attend mandatory trainings and meetings for continuous professional development.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures before, during, and after services, adhering to state board guidelines.
• Utilize established service protocols to ensure a consistent and exceptional guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager to maintain guest readiness.
• Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
• Adhere to the Ulta Beauty dress code and loss prevention best practices.
• Perform additional operational tasks as directed.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing (where applicable), or an aptitude to develop these skills.
• Proficiency with salon equipment and chemicals required for technical services.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Continuous mobility during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Frequent bending, reaching, and twisting during shift.
• Ability to stand for long periods during shift.
• Continuous coordination and manipulation of objects during shift.

Pay

The pay range for this position is the higher of $14.81 - $20.20 per hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan. Exact pay is based on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business needs. Eligible associates may also earn overtime pay as required by applicable law and tips from service guests.

Benefits

Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information, visit the Benefits and Career Development page.