Master Stylist

About the role

Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty, where industry-leading beauty professionals share their expertise while building authentic community and a real sense of belonging. As a Master Stylist, you’ll deliver quality professional services, engage with guests, and contribute to the store’s performance goals in a company known for strength, stability, and personal empowerment.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $1,250 average weekly sales and productivity goals for hair services by delivering exceptional guest service.
• Contribute to store goals related to retail and service sales, guest loyalty (including credit), and retail shrink.
• Perform product demonstrations to drive sales and enhance the guest service experience.
• Support in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services, including their ingredients and benefits, to better serve guests.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Collaborate with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
• Establish professional peer and brand partner relationships to foster exceptional guest experiences.
• Promote the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for continuous professional development.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards, including safety, sanitation, and infection control.
• Follow state board guidelines and established service protocols for a consistent guest experience.
• Utilize booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness.
• Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
• Adhere to the Ulta Beauty dress code and loss prevention best practices.
• Protect company assets through exceptional guest service and operational tasks as directed.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing (where applicable).
• Ability to develop skills in all service categories.
• Proficiency with salon equipment and chemicals.
• Ability to demonstrate, recommend, and sell pro hair care and makeup products.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Continuous mobility during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Frequent bending, reaching, and twisting during shift.
• Ability to stand for long periods of time during shift.
• Continuous coordination and manipulation of objects during shift.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services.