Master Set Proctor-Weekdays

About the role

The Master Set Proctor is responsible for ensuring all inspection personnel are properly qualified and capable of consistently detecting defects in accordance with cGMP and USP and expectations. This role maintains the integrity of qualification testing, monitors inspector performance, and enforces inspection standards to protect product quality and patient safety.

Responsibilities

• Earn and maintain visual inspection qualification
• Train and administer visual inspection master sets, track and trend results, and remediate re-qualification failures
• Maintain care and quality of the master sets and practice kits
• Own and execute all visual inspection qualification and requalification activities, ensuring strict adherence to approved procedures, cGMP requirements, and USP expectations
• Maintain full control and accountability of visual inspection master sets, including integrity, traceability, defect accuracy, and secure handling to prevent compromise of qualification standards
• Rigorously assess inspector capability through formal qualification exams and real-time observation, ensuring consistent and reliable detection of critical, major, and minor defects
• Establish, verify, and standardize visual inspection stations, ensuring all environmental conditions including lighting intensity, background contrast, and setup are controlled, consistent, and capable of supporting accurate defect detection
• Continuously monitor, trend, and analyze qualification data and inspector performance metrics to identify risks, performance gaps, and emerging trends
• Proactively escalate any deficiencies related to inspector performance, master set integrity, or inspection conditions that could impact product quality or regulatory compliance
• Ensure all qualification, testing, and assessment activities are documented in real time and in compliance with cGMP and ALCOA+ data integrity principles
• Drive continuous improvement by identifying weaknesses in inspection practices, qualification processes, and training effectiveness, and implementing sustainable solutions
• Partner closely with Quality, Manufacturing, and Training leadership to maintain alignment, ensure inspection readiness, and uphold the highest standards of product quality and patient safety

Qualifications

• High School Diploma or equivalent
• 2 to 5 years’ related experience
• Within 3 months- individual must become a certified trainer in this area- required
• Within 3 months- Access to or gain ability to access Trackwise required
• Within 3 months- Earn and maintain visual inspection qualification required
• Strong Analytical Skills and proficiency in data analysis tools and techniques required
• Experience in project management and coordination required
• Attention to detail- maintains precision in defect detection, assessment and documentation required
• Compliance mindset- Consistently enforces SOPs, GMP expectations, and data integrity principles required
• Coaching Ability- Provides clear, direct feedback to improve technician performance required
• Analytical Thinking- Use data and trends to identify risks and drive performance required
• Communication- Clearly conveys expectations, risks and performance feedback across all levels required
• Strong leadership and training skills required
• Pharmaceutical experience preferred
• Microsoft Office skills preferred
• Training and/or Leadership experience preferred

Benefits

• Hiring Wage: $35.65 – $48.23 per hour + 2.5% Shift differential
• With opportunities for growth, promotion, and annual raises
• Starting on your first day, you receive:
• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Location

Spokane, WA — On Site, Full-Time Shift: Monday - Wednesday; E/O Thursday 6am-6pm

Compensation & Benefits

Because Your Well Being Matters
Starting on your first day, you receive:

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Our Promise

Caring, Sharing, Growing
We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.