Master Scheduler

CRH Americas Building Products is a leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. The company manufactures precast concrete, polymer concrete, and plastic infrastructure products under brands including Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

About the role

As the master scheduler, you will work cross-functionally with sales, supply chain, production, logistics, and service teams to address customer needs. Reporting to the production manager, this role supports multiple product categories by planning production to meet high-volume, high-mix demand requirements and ensure on-time delivery to customers.

This is an onsite position located at one of our facilities in Lombard, IL; Elgin, IL; Romeoville, IL; Kenosha, WI; or Kalamazoo, MI.

Responsibilities

• Use ERP software to set weekly production schedules considering order type, demand feed, and production capacity
• Collaborate with sales, supply chain, and production operations to schedule and prioritize daily customer shipments
• Support customer service and sales with shipment tracking and order status updates
• Oversee daily customer order fulfillment and ensure scheduled orders are shipped on time
• Research and reconcile discrepancies noted during the cycle count process; complete journal entries to correct inventory levels within the ERP system
• Utilize ERP system and production operations to research root causes of fulfillment issues and drive corrective actions
• Manage inventory levels and allocations for the production facility
• Ensure supply chain demand feeds balance against production capacities and escalate or resolve discrepancies
• Communicate and escalate order status to plant management and operations
• Communicate special handling instructions, including labeling and delivery requirements
• Evaluate demand feeds to support material and manpower planning
• Coordinate with outside vendors for delivery of materials and execution of outsourced projects
• Manage rush requests by manually adjusting ship dates and coordinating with production to meet customer commitments
• Approve or deny requests based on current product allocation, balancing across multiple sales channels while considering production capacity
• Participate in daily production and supply chain meetings to discuss the day's production plan and address factory issues impacting sales or customer service
• Act as a liaison between sales representatives and the factory, answering general questions, checking order status, and making changes to orders in production

Requirements

• 5+ years of production planning experience
• Proficient experience in AX, SAP, or other mainstream ERP systems
• Proficient user of Excel and Microsoft Office
• Operations and inventory planning knowledge
• Results-driven with strong execution skills
• Detail-oriented and exceptionally organized
• Works well under pressure
• Demonstrated time management skills

Pay

Base salary range of $90,000 - $100,000 per year with bonus opportunities.

Benefits

• Two weeks of vacation per year
• Up to 56 hours of sick leave per year
• 401k plan
• Short-Term and Long-Term Disability benefits
• Eleven paid holidays per year
• Annual Community Volunteer paid day
• Comprehensive medical, dental, and disability benefits programs
• Group retirement savings program
• Health and wellness programs